Meat Department Head

THE TURNIP TRUCK•Nashville, TN

3d•Onsite

About The Position

The Meat and Seafood Department Manager leads the department’s staffing, sales initiatives, merchandising, expense control, and financial and operational performance. The role is responsible for meeting sales and profitability goals while providing customers and associates with a safe, compelling shopping and working environment. The manager models the company’s culture of integrity and transparency and helps associates deliver a “wow” customer experience. The manager oversees meat and seafood production, counter service, wrapping, packaging, receiving, inventory categorization, product quality, displays, labeling, and department cleanliness. The role establishes meat-cutting standards and ensures compliance with health and safety practices. It also supports customers with product questions, special orders, samples, and preparation suggestions; coordinates product information and pricing; and addresses supplier credits, waste disposal, and equipment needs. The position includes training and evaluating staff, taking disciplinary action as needed, and keeping department staff informed about storewide meetings and policy changes. The manager also attends management and storewide meetings, assists customers throughout the store, answers and routes phone calls, and performs other tasks assigned by the Store Director.

Requirements

Minimum 3–5 years of experience in a Meat & Seafood department or equivalent experience.
Minimum three years of experience managing teams.
Strong understanding of P&L and financial acumen.
Familiarity with health department guidelines and regulations for a grocery retail environment.
Basic knowledge of math, weights, and measures.
Advanced knowledge of Meat & Seafood products and ability to answer customer questions about them.
Ability to communicate effectively in writing and verbally.
Proven ability to lead through influencing.
Ability to lift heavy boxes up to 75 pounds.
Ability to perform prolonged standing, walking, squatting, and/or bending.

Nice To Haves

Experience coaching and developing team members.

Responsibilities

Lead department staffing and day-to-day operations to meet sales, merchandising, expense-control, profitability, and financial-performance goals.
Provide excellent service to customers and staff, and ensure department staff are customer-focused.
Oversee production, counter service, wrapping, and packaging responsibilities.
Receive orders or ensure department staff receive them according to established procedures; review invoices for accuracy and categorize inventory.
Establish meat-cutting standards that support product quality, pricing, margin control, and customer service.
Establish and oversee adherence to health and safety standards for meat cutting and handling.
Plan attractive meat and seafood displays; ensure displays are replenished, rotated, and checked for quality.
Assist customers with product questions and special orders, and offer samples and suggestions for purchases and preparation.
Provide product information for newsletters, promotions, and customer inquiries.
Ensure accurate product labeling and clear, attractive signs.
Obtain supplier credits where applicable for returned or low-quality products.
Ensure waste is properly disposed of and displays, freezers, and preparation and storage areas are clean, orderly, and compliant with health department standards.
Maintain department equipment and advise the General Manager of repair or replacement needs.
Provide on-the-job training, conduct performance evaluations, and take disciplinary action as needed under established policies.
Ensure department staff are informed about storewide meetings and policy changes.
Coordinate with receiving and marketing to keep produce product prices accurate and up to date in the POS system and on shelf tags.
Attend management team and storewide meetings.
Perform other tasks assigned by the Store Director.
Assist customers in all departments in a prompt, friendly, and courteous manner, referring them to other staff when necessary.
Answer and route phone calls.
Work a flexible schedule that may include afternoon, night, weekend, and holiday shifts.