Meat and Seafood Manager | 37.5 hours | Availability Required 4 am to 10 pm

Good Food Holdings Companies•Lake Oswego, OR
•$25 - $35•Onsite

About The Position

The Meat and Seafood Manager leads the department’s programs and staff, including production, financial stewardship, customer service, department conditions, merchandising, food and work safety, staffing, training, and performance management. The manager ensures an exceptional customer shopping experience through high service standards and product knowledge, and helps create a positive, collaborative team environment. This is a management and leadership position requiring leadership in line with company values and the company’s mission, vision, policies, and commitment to a positive work environment. The role is based in a grocery-store environment and requires 37.5 hours, with availability between 4 a.m. and 10 p.m. The store operates every day of the year; evening, weekend, and holiday shifts may be required based on business needs. Schedules may change seasonally or with staffing needs. The position reports to the Assistant Store Manager and is typically non-exempt. Work involves frequent to continuous standing and walking, with sitting seldom required. Depending on location, occasional climbing of stairs, step stools, or ladders may be required. The role frequently involves grabbing, twisting, and pulling with the hands and wrists. Medium/heavy work includes occasionally lifting up to 100 pounds with a team lift and frequently lifting, pushing, pulling, or carrying objects weighing 50 pounds. The grocery-store environment may include wet or slippery surfaces, moderate noise, cooler and freezer temperature extremes, outdoor work in any temperature depending on location, and exposure to certain allergens or chemicals. Reasonable accommodations are available to qualified applicants and employees with disabilities.

Requirements

  • Previous customer service, food service, retail, or grocery experience is required.
  • At least 2 years of supervisory or management experience is required.
  • Prior seafood cutting or fabrication experience is required.
  • Must complete and maintain required food and work safety training or certifications.
  • Entry- to mid-level proficiency with MS Office.
  • Ability to manage financial results, including labor, sales, and profit margin.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Ability to work a schedule based on business needs, including possible evening, weekend, and holiday shifts, and to maintain reliable and predictable attendance.
  • Ability to perform the stated medium/heavy physical demands, including frequent lifting, pushing, pulling, or carrying objects weighing 50 pounds and occasional team lifting up to 100 pounds.
  • Ability to work in grocery-store conditions that may include wet or slippery surfaces, moderate noise, temperature extremes, outdoor conditions, and exposure to certain allergens or chemicals.

Nice To Haves

  • Knowledge of retail Meat and Seafood departments; butcher shop, meat fabrication, or seafood industry experience is also acceptable.
  • Working knowledge of POS, inventory, or other retail-specific software.

Responsibilities

  • Assess, prioritize, and delegate tasks and production across the Meat and Seafood departments to meet daily business needs.
  • Wrap, weigh, and price meat and seafood products according to department policy and dating and government regulations, including tare-weight and COOL Act requirements.
  • Ensure meat and seafood products are cut, trimmed, and processed according to company standards.
  • Keep the department stocked, rotated, faced, and aligned with merchandising standards and category schematics; use tools and products creatively to increase sales and minimize waste.
  • Monitor labor, sales, and margin goals; meet targets and develop and execute plans when results fall short of expectations.
  • Maintain appropriate inventory levels, adjust for seasonal needs, set par levels, and establish daily production levels for case-ready back stock.
  • Develop and execute merchandising plans for seasonal, advertised, and holiday products to drive sales and improve the customer shopping experience.
  • Coordinate with the Operations department to plan and conduct in-store tastings.
  • Receive and unload merchandise, verify quality, counts, and condition, and communicate issues to management and the merchandising team.
  • Maintain organized, rotated, and clean back-stock areas, paying attention to product quality and expiration dates.
  • Assist customers with product selection and provide product knowledge, recommendations, and suggestions suited to their needs.
  • Ensure customer needs are met, including timely completion of special orders, schedules that cover peak sales hours, and availability of top-moving products.
  • Ensure department compliance with company organic standards.
  • Lead monthly perishable inventory analysis and ensure final counts are accurate.
  • Train and educate staff to write orders and production schedules consistent with department goals and standards.
  • Ensure compliance with company invoice, credit, transfer, and inventory procedures.
  • Maintain professional vendor relationships.
  • Use resources and labor efficiently without compromising quality or service standards.
  • Manage and oversee all department areas and directly manage department staff, including scheduling, performance management, reviews, training, coaching, development, and feedback.
  • Develop understanding of basic Human Resources concepts with store-level resources and establish effective verbal and written communication systems.
  • Provide customer service, contribute to a collaborative team environment, follow company policies and safety practices, maintain equipment and cleanliness, and perform other assigned duties.

Benefits

  • Employee Assistance Program (EAP) access for all staff.
  • 30% staff shopping discount.
  • Eligible full-time regular-status staff who regularly work at least 24 hours per week and have worked for 60 days may receive medical, dental, vision, pre-tax spending accounts, life, accidental death and dismemberment (AD&D), and disability benefits.
  • Eligible full-time, part-time, and temporary staff who have worked for 60 days and are at least 21 years old may participate in the 401(k) program.
  • PTO accrual begins on the first day of employment; accrual depends on hours worked and tenure.
  • Paid holidays may be available depending on schedule and tenure.
  • Supplemental leave pay, such as parental or bereavement leave.
  • Store incentive program based on financial and operational goals.
  • Paid time for volunteering at a 501(c)(3) nonprofit.
  • Discounts on some forms of public transportation.
  • Adoption assistance.
  • Up to $40 reimbursement for birthday dinner or New Seasons Market groceries.
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