MD Claims Adjuster - CST

Allstate • USA - TX (Remote), TX

20h • $50,000 - $82,500 • Remote

About The Position

As a Material Damage (MD) Claims Adjuster you will be responsible for investigating and confirming the facts of loss for automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We are seeking an experienced Material Damage (MD) Claims Adjuster, preferably located in the CST time zones. The ideal candidate will possess exceptional communication skills, a strong customer service orientation, keen attention to detail, a metrics-driven mindset with the ability to meet performance goals and strong organizational skills to manage multiple tasks in a fast-paced environment. Experience with end-to-end claims ownership, liability assessment, and coverage investigation, along with delivering a high level of service to policyholders throughout the claims process.

Requirements

• Exceptional communication skills
• Strong customer service orientation
• Keen attention to detail
• Metrics-driven mindset with the ability to meet performance goals
• Strong organizational skills to manage multiple tasks in a fast-paced environment
• Experience with end-to-end claims ownership
• Liability assessment
• Coverage investigation
• Delivering a high level of service to policyholders throughout the claims process
• Must terminate all existing insurance license appointments prior to onboarding and must not hold any outside appointments at any point during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.

Nice To Haves

• Preferably located in the CST time zones

Responsibilities

• Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims
• Recognizes and identifies body parts of a vehicle and understands other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement to help offset internet costs for remote employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed