Claims Adjuster Trainee - CST
About The Position
National General, a part of The Allstate Corporation, is seeking motivated early-career professionals to launch a rewarding career as Claims Adjuster Trainees. This role offers hands-on experience, skill development, and growth within the insurance industry. The Material Damage Claims Adjuster Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. In this role, you’ll learn how to investigate automobile accidents, gather key information such as police reports and witness statements, verify coverage, and help determine liability. You’ll play an important role in guiding customers through challenging situations with empathy and professionalism. We’re looking for candidates in the Central Time Zone who are curious, detail-oriented, and organized, with the ability to adapt in a fast-paced environment. Strong communication skills, a willingness to handle difficult conversations, and an interest in problem-solving and investigative work will set you up for success.
Requirements
- Candidates in the Central Time Zone
- Curious, detail-oriented, and organized
- Ability to adapt in a fast-paced environment
- Strong communication skills
- Willingness to handle difficult conversations
- Interest in problem-solving and investigative work
- Must terminate all existing insurance license appointments prior to onboarding and must not hold any outside appointments at any point during employment.
- Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
- Authorization to work in the United States
Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement for employees eligible to work from home.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
