Claims Adjuster Trainee
About The Position
National General Insurance is currently hiring for an auto Telephone Claims Adjuster Trainee. The Claims Inside Auto Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. The Claims Adjuster Trainee role is for our West Coast claims team. Candidates must reside in PST/MST/CST time zones be available to work Monday through Friday 8am to 5pm Pacific Time Zone hours. Launch your claims career by learning how to investigate, analyze, and make meaningful decisions that help people when it matters most. This trainee role offers hands-on learning, support, and the opportunity to build a strong foundation in auto claims.
Requirements
- Candidates must reside in PST/MST/CST time zones
- Must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment if currently holding an active insurance license
- Must formally surrender resident producer license when instructed to by the licensing team if holding one
- Analytical Thinking
- Customer Centricity
- Customer Relationship Building
- Customer Service
- Learning Agility
- Process Oriented
- Results-Oriented
- Time Management
Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for eligible remote employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
