About The Position

The MCRT Licensed Team Lead is an entry-level licensed management position that, under direct supervision of the Clinical Director/Administrator, supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies. The San Diego Mobile Crisis Response Team (MCRT) Team Lead provides telephone screening, triage, and referral services, ensuring consumer callers receive a timely response, accurate assessments, appropriate interventions, and professional attention. The role also supervises assigned team members and Crisis Access Line support. Employees participate in a structured on-call rotation, scheduled in advance, and must remain accessible and prepared to respond to work-related needs within a designated timeframe. While on-call, they actively monitor communications such as phone and email and respond according to operational protocols. Shifts and days vary as needed. The program is a 24/7 Mobile Crisis Response Team serving people of all ages experiencing mental health crises.

Requirements

  • Master’s degree in Social Work or a related field.
  • Two years of post-master’s experience providing crisis response with mentally ill individuals.
  • Current licensure as an LMFT, LCSW, LPCC, or equivalent listed license.
  • Certification to perform W&I 5150 holds in the field.
  • One year of supervisory experience, or completion of supervisory training within six months of employment.
  • Sensitivity to multicultural populations and issues.
  • At least 18 years of age.
  • CPR, Crisis Prevention Institute (CPI), and First Aid certifications by the date of employment or within 60 days of employment, maintained throughout employment.
  • Valid and current driver’s license and personal vehicle insurance with the employee’s name listed as a driver.
  • For roles requiring driving, a motor vehicle clearance and proof of auto insurance are required at employment and must be maintained.
  • Successful completion of applicable post-offer physical examination, two-step PPD tuberculosis test, criminal background clearances, excluded-party sanctions, and degree or license verification.
  • Willingness to use a company vehicle to transport clients to appointments and groups.

Responsibilities

  • Supervise multidisciplinary teams and assigned team members.
  • Coordinate service needs and collaborate with other services and agencies.
  • Provide telephone screening, triage, and referral services.
  • Ensure consumer callers receive timely responses, accurate assessments, appropriate interventions, and professional attention.
  • Provide supervision of Crisis Access Line support.
  • Participate in a scheduled on-call rotation, monitor communications, and respond to work-related needs in accordance with operational protocols.
  • Use a company vehicle to drive clients to appointments, groups, and other activities, as needed.

Benefits

  • Paid time off accrued each pay period for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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