MCI Counselor

Behavioral Health Network•Springfield, MA

8d•Onsite

About The Position

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking an Outpatient Clinician to join our VHS team in the school system and help advance our mission of empowering people to live healthier, more fulfilling lives.

Requirements

BA Degree in Psychology, Counseling or related field (required)
Valid driver's license and reliable transportation for community-based service delivery (required)
Strong clinical, communication, and documentation skills
Ability to work with diverse populations in a culturally responsive and empathetic manner
Ability to work in a fast-paced, collaborative setting
Committed to ongoing learning, professional growth, and high-quality care

Nice To Haves

Minimum of 1 year of experience in the mental health field (preferred)

Responsibilities

Provide high-quality community-based and mobile care to all individuals by providing resources and connections to better meet their needs along with follow-up case management.
De-escalate and support callers to determine current needs.
Manage incoming crisis calls and documentation.
Collaborate and facilitate consultation with internal and external service providers and other team members to determine individual's need.
Assist in training of new staff and interns.
Navigates individuals through the process of getting connected to the services identified by the MCI crisis clinician and making the appropriate referral.
Act as the primary point of contact for all individuals served who have accessed crisis services, ensuring individuals are being followed throughout the process to resources and services within BHN and the community.