Matrix Sales Manager

ADT•Lexington, KY

About The Position

The Full Matrix Manager is a hybrid position overseeing Residential Sales and Small Business Sales Representatives. The role manages a staff responsible for selling products within assigned territories, which may overlap between Residential and Small Business Matrix groups, and is accountable for maintaining assigned sales quotas and following established guidelines. It involves recruiting, training, coaching, and developing sales representatives; implementing sales programs; and ensuring representatives follow ADT policies, procedures, product and pricing information, sales techniques, technologies, and service guidance. The manager appraises performance and communicates job expectations to support employee advancement and success. The position operates in a dynamic, collaborative environment and works closely with customers and coworkers. It may require driving to perform job responsibilities. The role offers flexibility in growing local markets within broad guidelines and is supported by corporate marketing, financial resources, and technology infrastructure. Incentive plans reward positive results.

Requirements

  • College degree in Sales and Marketing or another related degree, or equivalent.
  • 3 to 5 years of proven sales or sales supervisory experience.
  • Excellent interpersonal skills.
  • Strong communication skills.
  • Flexible style and a do-whatever-it-takes approach.
  • Problem-solving aptitude and ability to determine solutions for customers using a consultative sales approach.
  • Ability to travel, including nights and weekends, to accommodate the customer's agenda.
  • Strong analytical ability.
  • Demonstrated managerial skills.

Responsibilities

  • Manage sales representatives responsible for selling products in assigned territories, including territories that may overlap between Residential and Small Business groups.
  • Maintain assigned sales quotas and follow established guidelines.
  • Recruit, train, and coach new sales representatives.
  • Implement and administer sales programs in Matrix markets to maximize opportunities.
  • Communicate and ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through regular sales meetings.
  • Develop sales representatives for advancement and success by appraising and communicating performance and job expectations.
  • Work collaboratively with customers and coworkers.
  • Drive as needed to perform job responsibilities.

Benefits

  • Incentive plans that reward positive results.
  • Corporate marketing and financial support, along with a technology infrastructure.
  • Tools, resources, and support to explore opportunities within ADT and realize professional potential.
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