The Full Matrix Manager is a hybrid position overseeing Residential Sales and Small Business Sales Representatives. The role manages a staff responsible for selling products within assigned territories, which may overlap between Residential and Small Business Matrix groups, and is accountable for maintaining assigned sales quotas and following established guidelines. It involves recruiting, training, coaching, and developing sales representatives; implementing sales programs; and ensuring representatives follow ADT policies, procedures, product and pricing information, sales techniques, technologies, and service guidance. The manager appraises performance and communicates job expectations to support employee advancement and success. The position operates in a dynamic, collaborative environment and works closely with customers and coworkers. It may require driving to perform job responsibilities. The role offers flexibility in growing local markets within broad guidelines and is supported by corporate marketing, financial resources, and technology infrastructure. Incentive plans reward positive results.
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Job Type
Full-time
Career Level
Manager