Maternal Child Health Supervisor- Health Department

Lucas County • Toledo, OH

1d

About The Position

This position manages and oversees the Health Department’s Community Health Worker (CHW) team and assists the Director of Childhood Wellness in leading maternal and child health programs and infant mortality reduction initiatives. The role includes recruiting, assigning, training, and monitoring staff; overseeing case management and data collection; and ensuring timely reporting to the Board of Health and funders.

The supervisor supports program operations and goals, administers grants, contracts, and memoranda of understanding (MOUs), and assists with related financial and reporting duties. The position collaborates with internal staff and outside agencies, uses performance measures and quality improvement processes to evaluate and improve programs, and helps plan outreach and new evidence-based or promising-practice initiatives. The role also participates in training and education activities and contributes to PHAB accreditation requirements.

Requirements

• Bachelor’s degree from an accredited college or university in Public Health, Human Services, Social Work, Health Education, or a closely related field.
• At least 4 years of professional experience in effective case management, program implementation, and/or program improvement.
• Demonstrated experience in state and/or federal grant administration and reporting.
• Strong understanding of community cultures, customs, and social dynamics.
• Excellent verbal and written communication skills, including the ability to prepare clear and comprehensive reports.
• Proficiency in office software, data collection systems, and basic statistical analysis.
• Ability to monitor and assess the performance of oneself, individuals, or organizations to make improvements or take corrective action.
• Ability to analyze program data, track performance measures, and use metrics to evaluate program effectiveness.
• Ability to exercise independent judgment, solve complex problems, and manage multiple priorities in a fast-paced environment.
• Must have and maintain a valid driver’s license, reliable transportation, and insurability under the Lucas County Commissioners’ Risk Management.

Nice To Haves

• Current CHW certification.

Responsibilities

• Recruit, select, orient, train, develop, and supervise the Maternal Child Health CHW team.
• Prepare performance appraisals, approve leave, monitor leave usage, and coach, counsel, or discipline employees as appropriate.
• Oversee CHW case management requirements under grants and help CHWs address complex health and social situations.
• Conduct case reviews with each CHW, identify skill gaps, and arrange training to build CHW competencies.
• Ensure accurate staff data collection and timely reporting to the Board of Health and funders.
• Apply for and administer grants; investigate grant opportunities; write, monitor, and report on grants and program activities.
• Complete payroll and financial tasks, including approving time, assisting with cost analysis, acting as a travel delegate, and gathering and submitting financial reports.
• Assist the Director of Childhood Wellness with oversight of maternal and child health programs and infant mortality reduction initiatives to meet goals and deliverables.
• Communicate and problem-solve with the Childhood Wellness Team.
• Work with internal staff and outside agencies to compile and analyze data and generate reports.
• Implement and enforce systems, policies, and procedures; recommend policy, procedure, and service changes; and interpret agency policies and procedures to staff and the community.
• Assist with planning and implementing new maternal and child health programs and infant mortality reduction initiatives using evidence-based or promising practices.
• Use performance measures to evaluate and improve program effectiveness and improve processes to increase efficiency and program reach.
• Work with the Director and other staff to develop contracts and MOUs, ensure they are administered according to their terms, and assist with evaluations and recommendations for changes.
• Assist staff with planning outreach events.
• Participate in quality improvement efforts and PHAB accreditation requirements, using QI processes or techniques to improve program effectiveness.
• Attend and participate in assigned conferences, seminars, trainings, or related education classes.
• Adhere to applicable PHAB core competencies, including T2 competencies 1.6, 1.8, 3.4, 5.4, 6.3, 7.8, 7.10, 7.13, and 8.8.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager