Materials Coordinator

DHL Supply Chain • Phoenix, AZ

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About The Position

DHL Supply Chain is hiring a Materials Coordinator to provide customer service through systematic transactions and facilitate international shipments, receipts, and onsite material movement in accordance with customer standards and US and international shipping regulations. The role operates in a fast-paced, clean-room environment and may require wearing a clean-room suit for extended periods. Work may also take place in a clean-room production environment or laboratory setting and may include onsite technical support involving heavy lifting of equipment and modules.

The coordinator maintains inventory records and material tracking systems, manages deliveries and returns, supports material handovers to engineers, and ensures shipping and receiving activities are accurate and timely. The position also involves physical movement and preparation of materials, cycle counting, dock and work-area organization, and use of material-handling equipment as needed. The role is based at 5088 W Innovation Cir, Phoenix, AZ, on a night-shift schedule of 7:00 PM–7:00 AM, Sunday through Tuesday, plus alternating Saturdays. Pay is $23.60 per hour plus a $1 shift differential.

Requirements

• High school diploma or equivalent.
• 0–1 years of experience in data entry and/or dispatch.
• Ability to work and operate in a fast-paced clean-room environment and wear a clean-room suit for extended periods.
• Ability to perform physical material movement; work may include heavy lifting of equipment and modules.
• Ability to safely operate a manual pallet jack as required.

Responsibilities

• Maintain inventory systematically and logically in SAP or similar operating systems.
• Receive deliveries from offsite warehousing and other inbound shipments, deliver materials to the appropriate recipient, and update material trackers and inventory records.
• Facilitate the movement of materials from stock for engineering use and manage their return to onsite storage locations.
• Track material flow using designated logistics software, websites, and/or email, maintain material location information, and report it to the customer.
• Receive daily deliveries at customer docks and ensure all material requests are accounted for and filled.
• Maintain shipping and receiving logs in Excel spreadsheets.
• Process returns from the customer site to the offsite warehouse, ensuring materials are correctly packed, labeled, documented, returned to the customer dock, and handed over for transport.
• Verify shipping request information, including shortages, overages, addresses, billing, and contact details, and notify requestors to ensure order accuracy.
• Ensure timely and correct material handovers with engineers, including pull-lists, proof of delivery, and proof of receipt.
• Check outgoing shipments against customer orders for quantity, quality, labeling, and address accuracy and completeness.
• Assist customers in reintroducing materials into the SMS management system.
• Control customer dock activities and company equipment and materials, and support material handling.
• Meet applicable ESD requirements when counting, splitting, and packing materials.
• Move materials physically between the Cleanroom Lay Down Area and System Work Area.
• Safely operate a manual pallet jack as needed in or out of the dock area.
• Conduct inventory cycle counts and log materials moved in and out.
• Expedite line-down parts and urgent material needs to the appropriate work areas.
• Perform daily material staging, daily material returns, and System Work Area organization.
• Prepare materials for return, ensuring proper identification, packaging, and completeness.
• Perform duties efficiently while meeting customer service standards.
• Operate material-handling equipment and other power tools as needed to support crating, de-crating, and onsite material movement.
• Maintain dock, elevator, vestibule, and laydown areas according to customer housekeeping standards.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED