Materials Coordinator

DHL Supply Chain•Phoenix, AZ
•Onsite

About The Position

The Materials Coordinator provides customer service through systematic transactions and facilitates international shipments, receipts, and onsite material movement in accordance with customer standards and US and international shipping regulations. The role maintains inventory records, coordinates material deliveries and returns, tracks material movement, and supports engineers and customer operations. Work takes place in a fast-paced clean-room environment and may also involve a laboratory or production setting. The position requires wearing a clean-room suit for extended periods and may involve heavy lifting of equipment and modules.

Requirements

  • High school diploma or equivalent.
  • 0–1 years of experience in data entry and/or dispatch.
  • Ability to work in a fast-paced clean-room environment.
  • Ability to wear a clean-room suit for extended periods.
  • Ability to meet ESD requirements when handling material.
  • Ability to safely operate a manual pallet jack as required.

Responsibilities

  • Maintain inventory systematically and logically in SAP or similar operating systems.
  • Receive deliveries from offsite warehouses and other inbound shipments, deliver them to the appropriate recipients, and update material trackers and inventory records.
  • Facilitate material movement from stock for engineering use and manage its return to onsite storage.
  • Track material flow using designated logistics software, websites, and email, and report material locations to the customer.
  • Receive daily deliveries at customer docks and ensure requests for materials are fully accounted for.
  • Maintain shipping and receiving logs in Excel spreadsheets.
  • Process materials returned from the customer site to the offsite warehouse, ensuring they are correctly packed, labeled, documented, and handed over for transport.
  • Verify shipping request details, including shortages, overages, addresses, billing, and contact information, and notify requestors to ensure order accuracy.
  • Coordinate timely material handovers with engineers, including pull lists and proof of delivery and receipt.
  • Check shipment quantity, quality, labeling, and address against customer orders.
  • Assist customers with reintroducing material into the SMS management system.
  • Control customer dock activities and company equipment and materials, and support material handling.
  • Meet ESD requirements when counting, splitting, and packing material.
  • Move physical materials between the Cleanroom Lay Down Area and System Work Area.
  • Safely operate a manual pallet jack as needed in or around the dock area.
  • Conduct inventory cycle counts and log material moved in and out.
  • Expedite line-down parts and urgent material needs to the appropriate work areas.
  • Perform daily material staging, daily material returns, and System Work Area organization.
  • Prepare returned materials with proper identification, packaging, and complete contents.
  • Provide onsite technical support, which may involve heavy lifting of equipment and modules.
  • Operate material-handling equipment and other power tools as needed to support crating, de-crating, and onsite material movement.
  • Maintain dock, elevator, vestibule, and laydown areas according to customer housekeeping standards.
  • Perform duties efficiently while meeting customer service standards.

Benefits

  • Affordable medical, dental, and vision coverage beginning on the 30th day.
  • PTO program, including paid holidays and vacation.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Training and career advancement opportunities.
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