Materials Coordinator

DHL (Supply Chain) • Phoenix, AZ

3d

About The Position

The Materials Coordinator provides customer service through systematic transactions and facilitates international shipments, receipts, and onsite movement of materials while meeting customer requirements and US and international shipping regulations. The role involves working in a fast-paced, clean-room environment and wearing a clean-room suit for extended periods. The position supports inventory management, shipping and receiving, material staging and returns, and the movement of materials between clean-room and system work areas. It may also include onsite technical support involving heavy lifting of equipment and modules.

Requirements

• High school diploma or equivalent.
• 0–1 years of experience in data entry and/or dispatch.
• Ability to work in a fast-paced clean-room environment and wear a clean-room suit for extended periods.
• Ability to perform physical material movement; work may involve heavy lifting of equipment and modules.

Responsibilities

• Maintain inventory systematically and logically in SAP or similar operating systems.
• Receive deliveries from offsite warehouses and other inbound shipments, deliver them to the appropriate recipients, and update material trackers and inventory records.
• Facilitate the movement of materials out of stock for engineering use and return materials to onsite storage locations.
• Track material flow using designated logistics software, websites, and email, maintaining material location information and reporting it to the customer.
• Receive daily deliveries at customer docks and ensure all material requests are accounted for and fulfilled.
• Maintain shipping and receiving logs in Excel.
• Process returns from the customer site to the offsite warehouse, ensuring materials are correctly packed, labeled, documented, returned to the customer dock, and handed over for transport.
• Verify and notify requestors of shortages, overages, and address, billing, or contact-information issues on shipping request forms.
• Coordinate timely material handovers with engineers, including pull lists, proof of delivery, and proof of receipt.
• Check quantity, quality, labeling, and addresses against customer orders to ensure outgoing shipments are complete and correct.
• Assist the customer in reintroducing materials into the SMS management system.
• Control customer dock activities and company equipment and materials, and support material handling.
• Meet ESD requirements when counting, splitting, and packing materials.
• Move materials between the Cleanroom Lay Down Area and System Work Area.
• Safely operate a manual pallet jack as needed in or out of the dock area.
• Conduct inventory cycle counts and log materials moved in and out.
• Expedite line-down parts and urgent material needs to the appropriate work areas.
• Perform daily material staging and returns and organize the System Work Area.
• Prepare materials for return, ensuring proper identification, packaging, and completeness.
• Operate material-handling equipment and other power tools as needed to support crating, de-crating, and onsite material movement.
• Maintain dock, elevator, vestibule, and laydown areas according to customer housekeeping standards.
• Perform duties efficiently while meeting customer service standards.

Benefits

• Affordable medical, dental, and vision coverage beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED