Materials Coordinator

DHL (Supply Chain)•Phoenix, AZ

1d•Onsite

About The Position

The Materials Coordinator provides customer service by managing systematic transactions and facilitating international shipments, receipts, and on-site material movement in accordance with customer standards and U.S. and international shipping regulations. The role involves working in a fast-paced, clean-room environment and wearing a clean-room suit (bunny suit) for extended periods. The coordinator maintains inventory and shipment records, receives and routes deliveries, coordinates material movement for engineering use and returns, and ensures that orders are accurately packed, labeled, documented, and handed over. The role also supports material staging, urgent requests, inventory cycle counts, dock operations, housekeeping, and material handling in clean-room, production, or laboratory settings.

Requirements

High school diploma or equivalent.
0–1 years of experience in data entry and/or dispatch.
Ability to work in a fast-paced clean-room environment and wear a clean-room suit for extended periods.
Ability to safely and effectively operate a manual pallet jack as required.
Ability to meet ESD requirements when handling materials.

Responsibilities

Maintain inventory systematically and logically in SAP or similar operating systems.
Receive deliveries from offsite warehouses and other inbound shipments, deliver them to the appropriate recipients, and update material trackers and inventory records.
Facilitate material movement from stock for engineering use and manage returns to onsite storage locations.
Track material using designated logistics software, websites, and/or email, and report material locations to the customer.
Receive daily deliveries at customer docks and ensure requests for materials are fully accounted for.
Maintain shipping and receiving logs in Excel spreadsheets.
Process returns from the customer site to the offsite warehouse, ensuring materials are correctly packed, labeled, documented, and handed over for transport.
Verify shipping request details and notify requestors of shortages, overages, address issues, or billing and contact information discrepancies.
Coordinate timely material handovers with engineers, including pull lists, proof of delivery, and proof of receipt.
Check outgoing shipments against customer orders for quantity, quality, labeling, and address accuracy.
Assist customers with reintroducing materials into the SMS management system.
Control customer dock activities and company equipment and materials, and support material handling.
Meet ESD requirements when counting, splitting, and packing material.
Move materials between the Cleanroom Lay Down Area and System Work Area.
Operate a manual pallet jack as needed to move materials into or out of the dock area.
Conduct inventory cycle counts and log materials moved in and out.
Expedite line-down parts and urgent material needs to the appropriate work areas.
Perform daily material staging, daily material returns, and System Work Area organization.
Prepare materials for return, ensuring proper identification, packaging, and completeness.
Provide onsite technical support that may involve heavy lifting of equipment and modules.
Operate material handling equipment and other power tools as needed for crating, de-crating, and on-site material movement.
Maintain dock, elevator, vestibule, and laydown areas according to customer housekeeping standards.
Perform duties efficiently while meeting customer service standards.