Material Handler

Alliance Ground International•Lubbock, TX

About The Position

Alliance Ground International (AGI) is seeking a Material Handler to provide ground support services that help flights run on time. The role handles, checks, stores, and tracks cargo, supports import and export freight operations, and uses basic cargo-handling equipment. Work takes place in a fast-paced aviation environment with a strong focus on safety, security, and compliance. The position requires flexible availability, including nights, weekends, and holidays, and substantial physical activity.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma, GED, or equivalent work experience.
  • Possess a valid driver’s license and a clean driving record.
  • Be authorized to work in the United States, if the work location is in the U.S., or in Canada, if the work location is in Canada.
  • Complete ramp and SIDA training to obtain airport authority identification security.
  • Be able to secure a Customs Seal through the relevant governing agency if required by the customer or role access.
  • Have effective verbal and/or radio communication skills.
  • Have basic math skills for calculating piece counts, weights, and dimensions.
  • Have computer skills for tracking cargo.
  • Have problem-solving skills to troubleshoot loading and unloading issues.
  • Have time-management skills to complete tasks efficiently in a fast-paced environment.
  • Be able to lift, carry, push, pull, and move items weighing 70 pounds (32 kg) or more regularly, and repetitively lift 40–50 pound items onto raised surfaces.
  • Be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
  • Be able to remain alert to moving vehicles and aircraft and use radio equipment to communicate with crew and airport authorities.
  • Be able to work around jet and machinery noise.
  • Be willing to work flexible hours, including nights, weekends, and holidays.

Nice To Haves

  • One or more years of relevant experience.

Responsibilities

  • Load and unload cargo to and from trucks.
  • Check freight piece counts, weight, dimensions, and documents when accepting or delivering cargo.
  • Issue warehouse receipts or collect signed delivery receipts.
  • Verify cargo has an appropriate release from office personnel before delivering it to a consignee or agent.
  • Operate basic cargo-handling equipment, including forklifts, aircraft pallets, and pallet jacks.
  • Break down cargo from import flights, sort it as needed, check it against manifests, and store it properly in the warehouse.
  • Build up cargo for export flights according to instructions from a supervisor or the person directing freight buildup.
  • Keep inventory of freight on hand, warehouse supplies, airline equipment, and containers.
  • Protect cargo and company equipment, watch for tampering or pilferage, and report incidents to a supervisor.
  • Keep the work area clean and report damaged or broken equipment.
  • Accept related assignments from lead agents, supervisors, or management.
  • Complete work-related paperwork and forms and enter data into the company information system as required.
  • Follow company procedures and protocols for safe and responsible operations.
  • Complete training required by the company, airport authority, or customer.
  • Be punctual, prepared, and safe, and work flexible hours including nights, weekends, and holidays.
  • Take reasonable care for personal and others’ health, wellbeing, safety, and security at work.
  • Cooperate with managers and supervisors in meeting legal requirements imposed on the company.
  • Avoid intentionally or recklessly interfering with or misusing company-provided safety, security, health, or welfare resources.
  • Inform a manager or supervisor about work situations, equipment, or activities that present serious or immediate danger.
  • Report hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor.
  • Follow provided information, training, and applicable health, safety, and security procedures and policies.
  • Attend AGI-required training courses.
  • Communicate cargo and equipment movement instructions effectively with flight crew, gate agents, and other ground crew, including by radio.
  • Use basic math to calculate piece counts, weights, and dimensions; use computer systems to track cargo; troubleshoot loading and unloading issues; and manage time effectively.

Benefits

  • Paid vacation for full-time qualified employees.
  • Medical, dental, and vision coverage for full-time qualified employees.
  • Medical coverage for part-time employees.
  • Free uniforms.
  • Free on-the-job training.
  • Company-matched 401(k) program.
  • Company-paid employee assistance program.
  • Voluntary life insurance.
  • Travel discounts on car rentals, hotels, and cruises.
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