Material Handler/Team Lead (Suitland, MD) - Hillcrest Heights, MD, USA

BlackFish Federal•Suitland, MD

16d•Onsite

About The Position

This position serves as the Team Lead for Material Handlers supporting the National Archives and Records Administration (NARA). The Team Lead performs leadership and coordination activities while also carrying out Material Handler duties. The role monitors work quality, timeliness, and efficiency; coordinates with Government personnel and the client; supports training; and ensures that contract personnel follow applicable conduct, personnel, and security requirements. The position remains on site during work performance, with limited exceptions. Material Handler work includes locating, retrieving, moving, organizing, and shelving archival containers and folders; processing records for disposal review or relocation; handling batched reference requests; preparing documents for scanning and checking image quality; and recording project information using a handheld mobile device and spreadsheets. Work is primarily performed in a warehouse environment and may involve lifting boxes weighing 30 to 50 pounds regularly and climbing ladders to access shelving up to 15 feet high.

Requirements

At least 3 years of directly related experience working at NARA or in a similar work environment.
Comprehensive understanding of Team Lead responsibilities.
Professional leadership skills, including the ability to motivate, guide, and inspire others; set a positive example; delegate tasks effectively and efficiently; and foster a collaborative environment.
Comfortable leading a team of 8–10 employees.
Strong interpersonal skills and ability to build positive relationships.
Ability to perform in a labor-intensive environment.
Strong attention to detail.
Ability to regularly lift boxes weighing 30 to 50 pounds.
Ability to climb ladders to reach shelving up to 15 feet high.
Ability to pass a drug screen and background check.
U.S. citizenship is required for this contract.
High school diploma or GED.

Responsibilities

Meet with the client or client point-of-contact as necessary to discuss task logistics.
Monitor work for accuracy, timeliness, and efficiency and coordinate with Government personnel to ensure services are delivered on time and accurately.
Monitor personnel to ensure compliance with Standards of Conduct and personnel and security requirements.
Act as liaison between contract personnel and the client or client point-of-contact; resolve problems, communicate issues, and escalate matters to the COR and/or Project Manager as appropriate.
Ensure personnel sign in and out daily, times are correctly recorded, and weekly totals are verified.
Remain on site during work performance, with limited exceptions.
Learn work processes and procedures to assist with personnel training.
Ensure assigned labor tasks are completed within the production standards established for each task.
Locate containers or folders using pull lists or other reports, including items on shelving up to 15 feet high; remove containers, check for missing or charged-out items, verify pull lists, document discrepancies, and deliver documentation to the point-of-contact.
Arrange containers or folders on streamliners in order, facing the same direction with identifying numbers visible.
Move records to the Designated Disposal Review Area and palletize containers for disposable records by labeling, stacking, and shrink-wrapping them.
Confirm space requirements, load and transport records to assigned locations, validate manifests, shelve relocated non-disposable records, and notify Quality when work is ready for inspection.
Retrieve and sign out batched requests in the appropriate logbook, recording relevant batch information and start times; audit folders and unfulfilled reference requests, stage completed files for auditing, and record completion times when signing in batches.
Locate requested files or folders, determine whether requests concern single- or multi-volume files, pull and mark files, and report items as Not-in-File or Charged-Out when applicable.
Retrieve documents from containers and prepare them for scanning by removing fasteners and verifying order; check hardware settings and resolution, convert paper documents to digital images, visually inspect image clarity, rescan problem images, return documents to containers, and report issues to the point-of-contact as needed.
Use a handheld mobile device for basic data entry in spreadsheets and assist with box-list creation, data verification, and recording daily project totals.