Material Handler/Team Lead (Suitland, MD) - Hillcrest Heights, MD, USA

BlackFish Federal•Hillcrest Heights, MD

10d•Onsite

About The Position

This position serves as the Team Lead for Material Handlers supporting the National Archives and Records Administration (NARA). The Team Lead performs leadership and coordination duties while also carrying out assigned Material Handler tasks. The role monitors work quality, timeliness, efficiency, conduct, attendance, and time records; coordinates with the client and Government personnel; and helps train personnel on work processes and procedures. The Team Lead remains onsite during work performance, with limited exceptions, and ensures assigned labor tasks meet production standards. Material Handler duties include locating, retrieving, moving, organizing, palletizing, and shelving archival containers and folders; processing reference requests and batches; preparing records for disposal review or relocation; and auditing completed work. The role also prepares documents for scanning, verifies scanning settings and image clarity, returns documents to containers, reports discrepancies, and uses a handheld mobile device for basic data entry, box-list creation, data verification, and recording project totals. Work is primarily performed in a warehouse environment. Job tasks may change as needed to meet customer requirements.

Requirements

At least 3 years of directly related experience working at NARA or in a similar work environment.
Comprehensive understanding of Team Lead responsibilities.
Professional leadership skills, including the ability to motivate, guide, and inspire others; set a positive example; delegate tasks effectively and efficiently; and foster a collaborative environment.
Comfort leading a team of 8–10 employees.
Strong interpersonal skills and the ability to build positive relationships.
Ability to work in a labor-intensive environment.
Strong attention to detail.
Ability to regularly lift boxes weighing 30–50 pounds.
Ability to climb ladders to reach shelving up to 15 feet high.
Ability to pass a drug screen and background check.
U.S. citizenship is required by the contract.
High school diploma or GED.

Responsibilities

Meet with the client or client point-of-contact as necessary to discuss task logistics.
Monitor work for accuracy, timeliness, and efficiency, coordinating with Government personnel to ensure services are delivered accurately and on time.
Monitor personnel to ensure compliance with standards of conduct, personnel requirements, and security requirements.
Serve as liaison between contract personnel and the client or client point-of-contact to resolve problems and communicate issues; escalate matters to the COR and/or Project Manager as appropriate.
Ensure personnel sign in and out daily, confirm times are recorded correctly, and verify weekly totals.
Remain onsite during work performance, with limited exceptions.
Learn work processes and procedures to assist with training personnel.
Ensure assigned labor tasks are completed within established production standards.
Locate containers and folders using pull lists or other reports, including retrieving items from shelving up to 15 feet high using a pulpit ladder.
Remove containers from shelving; check for missing or charged-out containers; verify pull lists; document discrepancies; and deliver documentation to the point-of-contact.
Arrange containers or folders on streamliners in order, facing the same direction, with identifying numbers visible.
Move records to the Designated Disposal Review Area.
Label, stack, and shrink-wrap containers of disposable records for palletization.
Confirm space requirements, load and transport records to assigned locations, validate manifests, shelve relocated non-disposable records, and notify Quality when work is ready for inspection.
Retrieve batched requests and record batch information and start times in the appropriate logbook.
Locate requested files or folders, determine whether requests concern single- or multi-volume files, pull requested items, add pulled-file markers, and report items that are not in file or are charged out.
Audit folders and unfulfilled reference requests upon batch completion; identify and stage completed files or folders for auditing and record completion times in the appropriate logbook.
Retrieve documents from containers and prepare them for scanning by removing fasteners and verifying order.
Verify hardware settings and resolution, convert paper documents to digital images, visually inspect image clarity, rescan problem images, and return documents to containers.
Report issues to the point-of-contact as needed.
Use a handheld mobile device for basic spreadsheet data entry, assist with box-list creation and data verification, and record daily project totals.
Perform other job tasks as needed to meet customer requirements.