Material Handler I - AM

GOODWILL INDUSTRIES OF SOUTH CENTRAL CALIFORNIA•Bakersfield, CA

1d•$17 - $17•Onsite

About The Position

The Material Handler I receives donations and transports, sorts, selects, processes, prices, and displays merchandise in accordance with company procedures. The position supports store opening and closing activities, donation processing, sales-floor operations, housekeeping, and customer service. Employees are expected to uphold Goodwill’s ethics, policies, mission, vision, and values; work cooperatively with staff; maintain confidentiality and safety; and contribute to organizational, team, and personal goals. This position reports to the Retail Store Manager and does not supervise other employees.

Requirements

Minimal ability to read and write.
Ability to pick up and carry items weighing up to 70 pounds.
Ability to present information and respond to questions from groups, managers, employees, clients, customers, and the public with tact, courtesy, and cooperation.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret varied instructions, and exercise judgment, resourcefulness, ingenuity, and initiative.
Effective interpersonal and communication skills to interact with all levels of management and staff.
Ability to operate basic office equipment, including a computer, telephone, cell phone, tablet, fax machine, and copy machine.
High level of integrity and business ethics.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Nice To Haves

Prior customer service experience.

Responsibilities

Complete opening activities, including placing doors and cones for trucks, preparing for truck switches and water cooling stations, setting up the donation drive-through, moving gaylords, and other related tasks.
Move, sort, select, tag, hang, price, and display merchandise, including textiles, wares, shoes, and furniture; distribute products to the sales floor.
Receive and process donated goods, direct donors to designated locations, and issue receipts or printed information.
Keep neat and legible records of daily activities, donation and processing counts, and other required reports.
Perform housekeeping and cleaning throughout the donation area, bathrooms, and interior and exterior of the store, including completing a five-minute drill before rest and meal breaks.
Cover coworkers’ breaks and work cooperatively as part of a team.
Prepare salvage items by making boxes, sorting products, ensuring quality items are selected for resale rather than salvage, and wrapping unusual-sized or bulk furniture and gaylords for transport.
Build boxed furniture for placement on the sales floor.
Learn pricing lists and help price items according to company policies.
Complete closing activities, including door and cone tasks, cleaning water cooling stations, taking down the donation drive-through, moving gaylords, recovering the sales floor, and other related tasks.
Follow Safety and Loss Prevention policies and procedures; maintain safe working conditions and report and document hazards and unsafe practices.
Provide customer service and maintain a positive image during public contact, including assisting donors with safe donations, helping with carry-outs, and greeting and interacting with customers on the sales floor.
Attend required meetings and training sessions, participate in safety drills and exercises, maintain confidentiality, and safeguard company property and donated goods.
Work consistently with Goodwill’s ethics, policies, procedures, mission, goals, and values; collaborate with management and staff; maintain punctual and regular attendance; and perform other duties as assigned.