Material Handler I - AM
About The Position
The Material Handler I receives donated goods and transports, sorts, selects, processes, prices, and displays merchandise according to company procedures. The role supports Goodwill’s mission of providing work opportunities and skills development to people facing barriers to employment, and is expected to uphold its ethics, policies, values, and organizational goals. The position includes opening and closing activities, donor and customer assistance, merchandise preparation for resale or salvage, record keeping, housekeeping, and maintaining safe work conditions. It requires lifting and carrying items weighing up to 70 pounds. The position reports to the Retail Store Manager and does not supervise other employees.
Requirements
- Minimal ability to read and write.
- Ability to effectively present information and respond to questions with tact, courtesy, and cooperation.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a wide variety of instructions and exercise judgment, resourcefulness, ingenuity, and initiative.
- Effective interpersonal and communication skills for interacting with management and staff at all levels.
- Ability to operate basic office equipment, including a computer, telephone, cell phone, tablet, fax machine, and copy machine.
- High level of integrity and business ethics.
- Ability to perform essential duties satisfactorily, with reasonable accommodation where applicable.
- Ability to pick up and carry items weighing up to 70 pounds.
Nice To Haves
- Prior customer service experience.
Responsibilities
- Complete opening activities, including preparing doors, truck cones, water cooling stations, the donation drive-through, and gaylords.
- Move, sort, select, tag, hang, price, and display merchandise in accordance with company procedures.
- Receive and process donations, direct donors to appropriate locations, and issue receipts or printed information.
- Distribute products to the sales floor and assist with pricing according to company pricing policies.
- Maintain neat and legible records of daily activities, donation counts, processing counts, and other required reports.
- Perform housekeeping and cleaning duties in the donation area, bathrooms, and throughout the interior and exterior of the store.
- Cover coworkers’ breaks and work cooperatively as part of a team.
- Prepare salvage items by creating boxes, sorting items, ensuring resale-quality products are not placed in salvage, and wrapping furniture or gaylords for transport.
- Build boxed furniture for placement on the sales floor.
- Complete closing activities, including retrieving truck cones, cleaning water cooling stations, taking down the donation drive-through, moving gaylords, and recovering the sales floor.
- Comply with safety and loss prevention policies and procedures.
- Provide customer service to donors and customers, including assisting with safe donations and carry-outs and greeting and interacting with customers.
- Maintain safe work conditions and report and document hazards, potentially hazardous conditions, and unsafe practices or procedures.
- Maintain confidentiality, attend required meetings and training, and safeguard company property, including donated goods.
- Work in accordance with Goodwill’s policies, procedures, mission, values, and generally accepted business practices.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
