About The Position

The Material Handler / Forklift Driver performs warehouse and material-handling work across order fulfillment and receiving functions. Work may include preparing and loading shipments, receiving and storing materials, picking and staging orders, moving supplies to manufacturing, completing transactions in Oracle, and using RF scanners and other warehouse equipment. Employees must be certified in at least one of the listed functional areas and may work in different work centers as business needs require. The position supports safe production, quality, and continuous improvement. It requires accurate paperwork and data entry, compliance with safety requirements, GMP requirements, standard operating procedures, and work instructions, and effective coordination with coworkers and other departments. The role involves regular operation of powered industrial trucks and substantial physical activity, including lifting, carrying, pushing, pulling, reaching, and working at heights of up to 26 feet. The work takes place in NOW manufacturing facilities and warehouse areas. Employees may work near moving mechanical parts and be exposed to ingredients, powders, liquids, herbal aromas, dust, airborne particles, allergens, and irritants. Noise is usually moderately loud, with hearing protection required in some areas.

Requirements

  • High school diploma or GED.
  • Certification in at least one listed area: Order Fulfillment Dock Utility, Order Fulfillment LTL Function, Order Fulfillment Stocking, or BLM Receiving Warehouse. The posting lists BLM Receiving Warehouse twice.
  • Demonstrated ability to meet quality, safety, and efficiency goals consistently.
  • Good problem-solving skills and the ability to apply common-sense understanding to written, oral, or diagrammed instructions.
  • Ability to work independently, prioritize and handle multiple tasks in a fast-paced environment, demonstrate urgency, and change tasks or work centers as business needs require.
  • Strong teamwork, collaboration, and communication skills; attention to detail; and consistently high-quality work.
  • Ability to follow company policies and procedures, including safety policies, and to operate powered industrial trucks and equipment safely.
  • Professional verbal and written communication skills; ability to read and comprehend simple instructions, correspondence, and memos; complete paperwork accurately; and present information to employees individually or in small groups.
  • Ability to perform basic arithmetic with whole numbers, common fractions, and decimals.
  • Basic computer and data-entry skills.
  • Ability to obtain certification to operate turret trucks, dock stockers, powered pallet jacks, dock plates, and/or other raised-platform vehicles.
  • Ability to work a flexible schedule, including different schedules and weekends.
  • Ability to meet the physical demands of the assigned function, including regular standing, walking, sitting, stair use, reaching, handling lift-truck controls, using foot controls and a computer, and lifting or moving materials as described in the posting.
  • Ability to access product on floors or low shelves and operate a hand truck or forklift with a 24-inch step; ability to work at heights up to 26 feet.
  • Vision abilities including close vision, distance vision, and depth perception.

Nice To Haves

  • Prior experience operating turret trucks, dock stockers, powered pallet jacks, dock plates, and/or other raised-platform vehicles.
  • Prior experience in a manufacturing GMP and distribution environment, preferably food or pharmaceuticals.

Responsibilities

  • Participate in root cause analysis and plant continuous-improvement initiatives, and recommend improvement ideas.
  • Accurately complete required documentation and comply with safety requirements, GMP requirements, and applicable SOPs and work instructions.
  • For Dock Utility work, check truck drivers into the facility; inspect and unload trailers; verify materials and quantities; receive materials in Oracle; palletize and stretch-wrap outbound freight; organize shipments; and use computer applications to process shipments.
  • For LTL work, pick and palletize products; scan and confirm items using RF scanners and VoCollect; prepare LTL and international shipments; pack overseas orders; complete Oracle transactions; and communicate status updates across shifts and departments.
  • For Stocking work, examine stock for conformance; store items in designated locations; make adjustments or repairs to stocked products or materials; determine storage and identification methods; and move materials or supplies to other departments.
  • For Receiving Warehouse work, check in drivers; inspect and unload trailers; remove packaging; verify materials and quantities; document discrepancies or damage and escalate issues; compare certificates and packing slips; and stage receiving paperwork.
  • Put away bulk pallets using a turret truck; record putaway transactions in Oracle and on appropriate forms; consolidate warehouse locations; maintain allergen separation, assigned storage areas, and warehouse sanitation; and report inventory discrepancies.
  • Pick manufacturing bulk orders, transport materials and supplies to manufacturing lines, complete job documentation, palletize, label and stretch-wrap orders, and deliver or stage them appropriately.
  • Pick and stage outbound orders, returns to vendor, and interorganization transfers; assist with bulk inventory cycle counts; receive materials and complete the appropriate Oracle transactions; create and apply labels; and pull samples from bulk according to the sample standard.
  • Receive and check finished goods from the packaging department; wrap and secure pallets; complete transfers and label pallets; and invert products from plastic to wood pallets when required.
  • Support a culture of safe production by following safety policies and safe work practices, participating in safety activities, reporting incidents and hazards, communicating prevention concerns, using required personal protective equipment, and providing and accepting peer safety feedback.
  • Operate powered industrial trucks and other equipment safely, and perform physical tasks required by the assigned work area.
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