Material Coordinator

Relevant Industrial LLC•Tulsa, OK

About The Position

This Materials Coordinator position coordinates and expedites the flow of materials, parts, and assemblies in accordance with production and shipping schedules. The role supports order processing, shipping, inbound materials, after-hours emergency support, inventory control, international shipping, packaging, equipment maintenance, and service activities, while providing internal and external customer service for inbound and outbound materials. The coordinator processes shipments and receipts promptly, verifies material quantities and descriptions against packing slips, ensures orders are shipped to the correct address, and confirms credit card orders are processed before shipment. International shipping duties include preparing required shipping and import/export documentation, coordinating carriers, packaging goods according to established procedures, and potentially calculating duties and tariffs. The position also routes inbound materials, supports configuration before shipment, handles customer returns, and coordinates courier pickups. The role maintains organized and clean work areas and shipping equipment, orders shipping and office supplies, conducts cycle counts and assists with annual physical inventory, and researches and reports inventory discrepancies. It also includes daily mail processing, identifying unsafe conditions, and providing after-hours emergency support as needed. Other duties may be assigned by management.

Requirements

High school diploma or equivalent.
Computer literacy and proficiency with Windows, email, and an Order Management System.
Ability to use common office equipment, including a phone, calculator, and PC.
Self-starter who takes initiative, goes beyond routine tasks, and works with little or no direct supervision.
Excellent verbal and written communication skills with customers, vendors, and Relevant Solutions personnel.
Commitment to providing a high level of customer service.
Ability to cross-train in other value-added activities.
Ability to prioritize work and maintain accurate, detailed records.
Effective analytical, organizational, and problem-solving skills.
Ability to follow complex instructions and operating procedures.
Ability to exert up to 50 pounds of force occasionally and/or up to 25 pounds constantly to move materials for shipping and inventory.
Ability to safely use dollies and pallet jacks to move heavy materials when required.
Ability to safely operate a forklift to load and unload trucks or move warehouse materials; onsite training will be provided.
Ability to use and maintain an Instapak machine; onsite training will be provided.
Good visual acuity.

Nice To Haves

Ability to use Microsoft Word and Excel.

Responsibilities

Process sales order shipments efficiently, within 24 hours of receiving a pick ticket or inbound purchase order item.
Verify shipped materials’ quantities and descriptions against packing slips, ensure correct shipping addresses, and confirm credit card orders are processed before shipment.
Coordinate inbound and outbound international shipments, including preparing packing lists, bills of lading, commercial invoices, and other required paperwork; arranging carriers; preparing import/export documents; and packaging goods according to procedures.
Calculate duties and tariffs when needed and apply standard import/export shipping practices.
Process receipts of goods within 24 hours of delivery and verify quantities and descriptions against packing slips.
Advise Purchasing about product returns for credit and purchase order shipment discrepancies.
Provide configuration support before shipment.
Monitor the Will Call shelf and notify Inside Sales when an order has remained there for more than five days.
Arrange courier pickups as needed, including Hot Shot Delivery, FedEx, DHL, UPS, and freight lines.
Promptly route inbound materials to the appropriate destination, including orders, stock, repairs, EPG, or office materials.
Assist with customer sales returns by inspecting item condition and advising whether credit can be issued.
Support after-hours emergency calls as needed.
Process outgoing mail through the postage machine and deliver it to the mailbox daily.
Keep workstations, packaging, stock, dock, and warehouse staging areas clean and organized; sweep and dispose of debris daily and remove trash as needed.
Order appropriate shipping and office supplies.
Organize reusable packaging materials, including boxes, packing peanuts, crimped brown paper, and foam.
Keep shipping equipment clean and in good working order, including the postage machine, shipping manifest equipment, computer, packing slip printer, and Instapak machine and table.
Perform routine cycle counts as directed by management, assist with annual physical inventory counts, research and resolve inventory discrepancies, and report discrepancies to management for review or adjustment.
Identify and correct unsafe conditions in the work environment.
Perform other duties as assigned by management.