Masters Graduate Assistant I (2026-2027 Aid Year-through 6.30.27)

Capella University

21d•$14 - $21•Remote

About The Position

Graduate Assistants at Capella University provide peer support to enhance the learner experience. Graduate Assistants, based on qualifications and current University needs, may be placed in opportunities such as Peer Academic and Instructional Support (GuidedPath support, Quantitative Skills Center Coaches, Writing Center Coaches) or Learner Success & Non-Academic Areas (Site-Based Learning, Library, Advising support, Career Center, Disability Services, Academic Program Offices). Graduate Assistants are responsible for providing instructional and academic support to learners in academic courses and/or co-curricular programs. The type of support will vary by course or program. Examples of work could include supporting initiatives that provide support to the overall learner experience, facilitating group study sessions, providing individual consultation through office hours or tutoring appointments, moderating discussion boards, creating instructional materials and resources, grading and providing substantial feedback on assignments, and referring learners to Capella support resources. Graduate Assistants are expected to build an online community conducive to the spirit of learning and continuous improvement in a positive, learner-focused environment, engage learners through a variety of support models to assist learners with course content to better understand concepts and build competency in course objectives, be a proactive champion in fostering learner development to become confident and independent learners to successfully learn course material and build skills, assess learning and comprehension through evaluation of course competencies (this may include informal assessments or formal evaluations utilizing rubrics for discussions and assignments), be familiar and comfortable working with Capella resources found on Campus, be a positive contributor to the overall Graduate Assistant team by attending and participating in team meetings, communicate in a timely and professional manner with supervising staff, faculty, learners, and other key constituents, and understand, conceptualize, and be able to explain to learners a broad range of requirements related to course objectives, content, and academic expectations.

Requirements

Must have completed the 2026-2027 FAFSA.
Have successfully completed a minimum of 2 quarters at Capella University.
Be continuously enrolled in a credit-bearing course within a Masters program during their appointment as a Graduate Assistant.
Be in and maintain good academic standing while in the role. Academic performance, including GPA and courseroom grades will be considered to determine appropriate placement.
Submit non-Capella unofficial transcript(s) with the online application and resume.
Advanced statistics and research methods knowledge and experience are essential to be considered for placement in a quantitative course.
Minimum hardware, internet, and phone requirements (equal to learners’ computer compatibilities).
Employees working out of a home office are responsible for providing an appropriate, and safe office space, office furniture and organization, communication tools, and related items.
Arranging for high-speed internet connection, printer and a dedicated phone line for business use.
The environment must be free from distractions and enable a highly productive and professional work environment.
Any and all daycare arrangements must be made so that employees are not working while providing care for children or other family members at home.
Must be able to travel occasionally should a business need arise.
Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role.
If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers.
Must be able to work more than 40 hours per week when business needs warrant.
Able to access information using a computer.

Nice To Haves

Interest or experience with teaching or tutoring.
Demonstrated strong organizational skills.
Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners.
Demonstrated effective time management skills.
Excellent relationship-building, customer service, and problem resolution skills.
Demonstrated strong attention to detail, initiative and follow-through.
Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times.
Demonstrated expertise in chosen content area.
Ability to plan and develop creative study strategies using a wide variety of identified learning strategies.
Insight on necessary study skills and habits of successful students.
Ability to assess individual and group learning needs and explain concepts in different ways.
Experience working with diverse learning styles.
Demonstrated confidence and self-awareness.
Demonstrate knowledge of adult learning theory and practices, collaborative learning, and active learning strategies including those which have helped you to be successful as a learner.
Demonstrated proficiency with Microsoft Office Suite programs.
Comfortable using technology to facilitate learning with an ability to learn and effectively utilize new technologies.
Time management skills and the ability to manage multiple priorities are critical.
Comfortable using technology to perform academic and administrative duties aligned with the department with an ability to learn and effectively utilize new technologies.

Responsibilities

Providing instructional and academic support to learners in academic courses and/or co-curricular programs.
Supporting initiatives that provide support to the overall learner experience.
Facilitating group study sessions.
Providing individual consultation through office hours or tutoring appointments.
Moderating discussion boards.
Creating instructional materials and resources.
Grading and providing substantial feedback on assignments.
Referring learners to Capella support resources.
Building an online community conducive to the spirit of learning and continuous improvement in a positive, learner-focused environment.
Engaging learners through a variety of support models to assist learners with course content to better understand concepts and build competency in course objectives.
Being a proactive champion in fostering learner development to become confident and independent learners to successfully learn course material and build skills.
Assessing learning and comprehension through evaluation of course competencies; this may include informal assessments or formal evaluations utilizing rubrics for discussions and assignments.
Being familiar and comfortable working with Capella resources found on Campus.
Being a positive contributor to the overall Graduate Assistant team by attending and participating in team meetings.
Communicating in a timely and professional manner with supervising staff, faculty, learners, and other key constituents.
Understanding, conceptualizing, and being able to explain to learners a broad range of requirements related to course objectives, content, and academic expectations.
Providing administrative support to departments such as Advising, the Library, Career Center, Disability Services, Academic Enrichment and Learner Support (AELS) and Academic Leadership offices.
Calling out to confirm or schedule appointments and send follow-up communications.
Scheduling interviews for prospective applicants and maintain email inboxes.
Updating and creating databases to support operational flow and frameworks.
Interpreting and analyzing data to write summaries and narratives in support of accreditation, licensure, external partnerships and more.
Coordinating meetings and generally supporting the planning and execution of learner events to help build community at Capella.
Supporting new learner’s progress through the onboarding experience at Capella.