Technician

Advance Auto Parts•Río Grande, PR

10d

About The Position

The Master Technician adds value to each client’s transaction by helping ensure customers are satisfied with their experience and purchase at Western Auto. The role uses automotive knowledge and technical skills to remove, repair, replace, and install parts using safe and appropriate tools, equipment, or manual procedures, and performs other authorized automotive mechanical services as needed. The technician reads and understands training manuals and service tickets; inspects vehicles using Western Auto’s mechanical, electrical, and courtesy inspection methods; and correctly operates diagnostic, alignment, and workshop lift equipment. The role also answers customers’ questions about completed service work and related vehicle problems, and provides training and technical guidance to new associates and coworkers. The position includes workshop upkeep, such as sweeping and mopping floors, cleaning and maintaining equipment, emptying garbage bins, and cleaning the parking area. The technician follows Western Auto, OSHA, and EPA requirements, as well as company protection, safety, hygiene, and dress-code guidelines. The work involves continual standing, bending, kneeling, twisting, turning, climbing, and lifting or carrying weights up to approximately 75 pounds, sometimes more, while adapting to summer heat and winter cold. Additional tasks may be required.

Requirements

Extensive knowledge of vehicles and Western Auto services, including brakes, alignment, air conditioning, suspension, front wheel assembly repair, and installation jobs.
Valid driver’s license and vehicle insurance.
Ability to drive vehicles with manual or automatic transmissions.
Must have their own tools.
Ability to handle a fast-paced work environment and stressful situations professionally.
Competitive attitude and ability to work as a team player.
Maintain current ASE certifications in A4 Steering and Suspension, A5 Brakes, A6 Electronics/Electrical Systems, and A7 Heating and Air Conditioning.
Possess an EPA-approved R-12/R134a Recovery/Recycling certification.
Complete Western Auto/Parts America orientation training.
Ability to meet the physical demands, including continual standing, bending, kneeling, twisting, turning, climbing, and lifting or carrying weights up to approximately 75 pounds, sometimes more.
Ability to adapt to summer heat and winter cold.

Responsibilities

Remove, repair, replace, and install automotive parts using safe and appropriate tools, equipment, or manual procedures.
Perform other automotive mechanical services as needed and authorized.
Read and comprehend training manuals, service tickets, and related materials.
Inspect basic vehicle elements according to Western Auto methods for mechanical, electrical, and courtesy inspections.
Use diagnostic and alignment machines correctly and operate workshop lifts appropriately.
Answer customer questions about completed service work and related vehicle problems.
Provide training and technical guidance to new associates and coworkers.
Perform workshop maintenance, including sweeping and mopping floors, cleaning and maintaining equipment, emptying garbage bins, and cleaning the parking area.
Follow Western Auto and OSHA requirements to promote and provide a safe workplace.
Follow EPA standards for work requirements, specifications, and materials management.
Follow company guidelines for protection, safety, hygiene, and dress code.
Perform additional tasks as required.