Master Technician (m/f/d)

Nordex Group

1d•Onsite

About The Position

The role of Master Technician directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As a Master Technician, you will work closely with the Technical Back Office and field operations teams to diagnose and resolve complex wind turbine issues, provide advanced technical support, lead troubleshooting efforts, and ensure the highest levels of turbine performance, service quality, and customer satisfaction across North America.

Requirements

Minimum 2-year technical degree in Electrical, Electronics, or a related technical field, or equivalent work experience.
4+ years of wind industry experience, depending on education and technical background.
Extensive experience using wind turbine diagnostic tools and software.
Advanced troubleshooting skills across turbine systems and subcomponents.
Experience coordinating teams and leading technical activities in the field.
Strong attention to detail and commitment to quality workmanship.
Excellent communication and teamwork skills.
Ability to work at heights and in remote locations.
Ability to work rotating 8- or 12-hour shifts and overtime as needed.
Must meet the weight requirement of 265 lbs. (120 kg) or less to safely utilize climbing equipment.
Must be physically capable of performing the essential duties of the position and pass a pre-employment physical examination.
Driving is an essential function of the job. Must possess a full valid driver’s license and be insurable under our auto insurance policy. This position will be subject to periodic driver’s abstract checks to confirm continued insurability.

Nice To Haves

Vocational training in electrical, mechanical, or mechatronics disciplines preferred.
Bachelor's degree in Electrical or Mechanical Engineering preferred.
GWO Certifications including Working at Heights, First Aid, Fire Awareness, and Manual Handling preferred.
STTL 1, 2, and 3 certifications.
Expert-level training in at least one turbine component (such as Gearbox) preferred.
Bilingual English/French is considered an asset.

Responsibilities

Execute advanced and complex technical operations on wind turbines.
Provide remote and on-site technical support for challenging turbine issues.
Troubleshoot and diagnose turbine systems, components, and subcomponents.
Lead technical coordination and implementation of major repairs, recommissioning activities, and fault resolution.
Train, mentor, and transfer technical knowledge to Service Technicians.
Evaluate technical reports, deficiency reports, and system availability data.
Analyze turbine performance and coordinate improvement initiatives to maximize availability and reliability.
Support work order management, documentation, and ServiceNow ticket closure activities.
Maintain accurate records and data entry within Nordex systems.
Serve as a technical expert within the broader Nordex network, sharing knowledge and best practices across teams.
Travel extensively throughout North America to support wind farm operations, training, and troubleshooting efforts.
Demonstrate a strong understanding of and commitment to safety protocols and procedures.
Ensure compliance with all safety regulations and company policies.
Proactively identify and mitigate potential safety hazards.
Properly use applicable safety equipment, including but not limited to eye protection, hearing protectors, steel-toe boots, and hard hats. Loose-fitting clothes and jewelry are not permitted.
Communicate effectively with team members and management to ensure a safe working environment.
Speak and understand English fluently to effectively communicate safety and job-related information, follow safety instructions, and collaborate with English-speaking supervisors and team members.