Ferman Chevrolet Brandon- Master Service Technician
About The Position
The Master Service Technician is a highly skilled automotive technician who diagnoses, repairs, and maintains complex vehicle systems to manufacturer and dealership standards. The role requires advanced technical and diagnostic capabilities, efficient completion of mechanical and electrical repairs, and a commitment to high-quality service and workmanship. The technician performs advanced work across engine, transmission, electrical, steering, suspension, braking, HVAC, and drivetrain systems; documents findings and repairs; communicates with Service Advisors; and verifies repairs through testing and quality-control procedures. The role also includes warranty work, maintaining applicable manufacturer training and certifications, assisting with complex issues, caring for tools and equipment, maintaining a safe and organized work area, and following dealership, manufacturer, OSHA, environmental, and safety procedures. Work is primarily in an automotive service shop, with exposure to noise, moving vehicles and machinery, automotive fluids and chemicals, and varying temperatures. The position involves regular use of tools and diagnostic equipment and adherence to dealership safety procedures.
Requirements
- Extensive automotive repair and diagnostic experience.
- Advanced knowledge of mechanical, electrical, and electronic vehicle systems.
- Demonstrated ability to diagnose and repair complex vehicle concerns.
- Ability to use diagnostic equipment, scan tools, digital service information, and specialty tools effectively.
- Strong troubleshooting, problem-solving, and organizational skills.
- Ability to read and interpret technical service information, wiring diagrams, repair procedures, and specifications.
- Strong attention to detail and commitment to quality workmanship.
- Ability to work independently while contributing to a team environment.
- Valid driver’s license and an acceptable driving record consistent with dealership requirements.
Nice To Haves
- ASE Master Automobile Technician certification preferred.
- Manufacturer Master Technician certification preferred where applicable.
- High school diploma or equivalent preferred.
- Completion of an automotive technical or vocational program preferred.
- Extensive experience as an automotive Service Technician, preferably within a dealership environment.
- Advanced ASE and/or manufacturer certifications preferred.
Responsibilities
- Perform advanced diagnosis, maintenance, and repair of engine, transmission, electrical, steering, suspension, braking, HVAC, and drivetrain systems.
- Diagnose complex mechanical and electrical concerns using manufacturer diagnostic equipment, scan tools, service information, and established procedures.
- Complete repairs accurately and efficiently according to dealership and manufacturer specifications.
- Inspect vehicles and identify additional maintenance or repair needs based on vehicle condition and manufacturer recommendations.
- Document diagnostic findings, repairs, parts used, and recommended services on repair orders.
- Communicate vehicle condition, diagnostic results, recommended repairs, and anticipated repair requirements to Service Advisors.
- Perform warranty repairs according to manufacturer policies and documentation requirements.
- Verify completed repairs through appropriate testing and quality-control procedures.
- Maintain applicable manufacturer training and certifications and stay current on technical information, service bulletins, diagnostic procedures, and emerging vehicle technology.
- Assist other technicians with complex diagnostic or repair concerns when appropriate.
- Meet productivity and quality standards while completing repairs correctly.
- Maintain and properly care for dealership-owned equipment, tools, and diagnostic devices.
- Keep the assigned work area clean, organized, and compliant with dealership safety requirements.
- Follow dealership, manufacturer, OSHA, environmental, and safety procedures.
- Properly handle and dispose of hazardous materials, fluids, batteries, and other regulated automotive materials.
- Protect guest vehicles by following dealership vehicle-care procedures.
- Road-test vehicles when necessary and authorized to verify concerns and completed repairs.
- Attend required dealership and manufacturer training programs and meetings.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
