Master Service Controls and Medium Voltage Technician

PowerSecure, Inc.•Raleigh, NC

About The Position

PowerSecure, a Southern Company subsidiary and provider of energy solutions, is hiring a Master Service Controls and Medium Voltage Technician. The role services generator systems, power distribution equipment, controls, parallel applications, battery storage, and other alternative energy systems. It requires extensive field experience, including substantial hands-on medium voltage experience, and involves independent daily travel, customer interaction, scheduled preventive maintenance, troubleshooting, testing, commissioning support, and corrective service. The technician also provides technical support, coordinates on-site subcontractors as needed, completes service and expense documentation, and maintains a personal set of mechanical tools. Work is predominantly performed at customer sites, with administrative and technical support tasks completed by telephone and computer. The position may require out-of-state travel, on-call availability, long and unpredictable hours, and driving a heavy-duty truck for up to 10 consecutive hours. Physical work may include handling objects weighing 20–75 pounds, climbing ladders, and wearing required PPE. Candidates must pass pre-employment background, drug, and motor vehicle record screening.

Requirements

Fifteen years of field experience servicing generator systems, power distribution equipment, controls, and parallel applications.
At least eight years of hands-on medium voltage experience.
High school diploma or GED, related military experience, or equivalent field experience.
Demonstrated experience with medium voltage electrical systems, including switchgear, breakers, transformers, protective relays, cable terminations, grounding practices, metering, and associated safety procedures.
Experience troubleshooting, testing, and supporting controls and medium voltage systems used in emergency power, distributed generation, microgrid, and utility-interactive applications.
Expertise troubleshooting complex distribution systems across a variety of applications.
Experience with Volvo and PSI engines.
Expertise reading and interpreting schematics, wiring diagrams, one-line diagrams, control drawings, relay settings, and medium voltage electrical documentation.
Familiarity with Woodward, Beckwith, PLC equipment, protective relays, and advanced electric controls environments.
Ability to read and interpret technical instructions, safety manuals, service manuals, policies, and procedures.
Ability to observe safety standards and promote safe operating practices.
Ability to travel to customer sites, including occasional out-of-state travel.
Ability to pass pre-employment background check, drug testing, and MVR clearance.
Ability to perform the stated physical activities and wear required personal protective equipment.

Responsibilities

Travel daily and work independently at customer sites.
Provide 24x7 on-call services as requested.
Maintain battery storage systems and other alternative energy systems.
Perform scheduled preventive maintenance on equipment under contract.
Interface with customers and provide technical support upon request.
Use electronic and electrical test equipment as necessary.
Troubleshoot, inspect, and support medium voltage switchgear, breakers, transformers, protective relays, metering, and related distribution equipment.
Support commissioning, testing, maintenance, and corrective service activities for controls and medium voltage equipment in accordance with customer requirements and company safety standards.
Review one-line diagrams, control schematics, relay documentation, and equipment manuals to identify issues and recommend corrective and preventive maintenance.
Coordinate and manage on-site subcontractors hired by PowerSecure as necessary.
Complete Field Service Reports, time sheets, expense reports, and other required paperwork accurately and on time.
Maintain a personal set of mechanical tools.
Mentor mid- to high-level technicians as requested.
Observe safety standards and enforce safe operating practices with others.