Master Level Harley-Davidson Technician - Black Hills Harley Davidson
About The Position
Black Hills Harley-Davidson® is seeking a highly advanced Motorcycle Technician to join their team. This role involves handling advanced diagnostics, complex repairs, and troubleshooting a wide range of motorcycle issues. The technician will be responsible for performing service, repair, and customization work according to factory specifications, maintaining high productivity, and ensuring customer satisfaction. The position is located at Black Hills Harley-Davidson®, a premier dealership in the heart of the Black Hills of South Dakota, known for its extensive selection of Harley-Davidson® motorcycles and apparel.
Requirements
- Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
- Current Motorcycle license.
- Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire.
- Passion for Harley-Davidson brand and industry.
- Ability to effectively perform duties in time sensitive environment.
- Positive attitude, coachable and willing to learn new skills.
- Detail-oriented and precise.
Responsibilities
- Handle advanced diagnostics, complex repairs, and troubleshoot a wide range of motorcycle issues.
- Accept work assignments from Service Writer / Manager.
- Request parts for the job as early as possible when needs become known.
- Perform service, repair, and customization work in accordance to factory specifications.
- Complete repair work within the scheduled time period.
- Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
- Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known.
- Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
- Ensure proper filing of paperwork upon completion of repairs.
- Keep work area clean and assist others with maintaining shop cleanliness.
- Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.
Benefits
- health
- dental
- vision
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
