Parts Associate - Black Hills Harley Davidson

Sonic Automotive•Rapid City, SD

1d•Onsite

About The Position

Black Hills Harley-Davidson® is a full-service Harley-Davidson® dealership and is home to the largest selection of Harley-Davidson® motorcycles, parts, accessories, and MotorClothes® apparel in the MIDWEST! Our inviting store is nestled just west of Rapid City - in the heart of the Black Hills of South Dakota. We're known nationwide for being a premier dealership with Certified Harley-Davidson® Technicians, friendly parts staff, helpful motorclothes associates and a knowledgeable Motorcycle Sales Team that can help you with the purchase of your new Harley-Davidson® or with one of our hundreds of pre-owned motorcycles available. Each year Black Hills Harley-Davidson® plays host to over 100 of the industry's best brands and companies who showcase their products on our 40-acre layout during the world-famous Sturgis Motorcycle Rally which we call “The Rally at Exit 55”.

Requirements

Passion for people and Harley-Davidson brand
Knowledge of and experience with servicing of motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn.
Solid understanding of motorcycle front end, suspension, and engine components
Experience with Point-of-Sale and computerized inventory systems or the ability to learn new technology
Friendly, outgoing personality
Skilled at thinking creatively and mechanically in order to determine how to execute the artistic work requested by the customer
Ability to understand and communicate customer needs to techs

Responsibilities

Greet customers immediately in a professional and friendly manner.
Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
Point out any sales, specials, or new merchandise to customers.
Accept cash and credit card payments for merchandise purchases. Keep cash register accurate.
Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
Ensure merchandise displays are stocked, clean, and appealing to customers.
Maintain updated customer mailing lists.
Become familiar and efficient with all phases of the computer system required for P&A management.
Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.
Assist service technicians in determining parts and accessories requirements for individual jobs.
Recommend related parts which may be required for a job.
Take service technicians’ orders for parts and fill them as quickly as possible.
Supply cost of parts information on repair orders.
Update inventory control system and parts catalogue.
Receive and log merchandise into inventory.
Notify service personnel when special parts or back-ordered parts are received.
Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.
Supply parts information on repair orders to Service Manager