Master Field Technician / ACC - Compressed Air

Gregory Poole•Leland, NC

6d•Onsite

About The Position

The primary responsibility of this position is to independently perform a variety of routine, preventive maintenance, troubleshooting and diagnostic advance repairs on oil injected and oil-free air compressors at an expert level. This role requires demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of Industrial and Oil-Free compressors. The technician will also monitor and test breathing air to ensure it meets specifications, interpret technical and parts manuals, and identify and order appropriate parts. Additionally, the role involves training and assisting other Service Technicians, providing technical support, promoting safety procedures, and delivering a high level of customer service. The technician will serve as an ambassador for the company, adhering to Lock Out Tag Out protocol, maintaining a clean and safe work environment, and completing all required paperwork accurately and daily.

Requirements

Must have a high school diploma or GED
Eight years of technical field service experience maintaining and repairing compressed air equipment all brands
Demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of Industrial and Oil-Free compressors
Possess strong mechanical and electrical skills
Good understanding of single and three phase power
Must be self-directed
Excellent organizational, interpersonal, verbal and written communication, and problem-solving skills
Proficient in Microsoft Office, including Word and Excel
Can work independently with minimal supervision
Ability to interface with customers (both internal & external) effectively and courteously
Heavy lifting required
Must be able to work extended hours when required
Available for 24-hour emergency calls on a rotating basis
Weekend work may also be required
Occasional overnight travel may be required on short notice
Must be able to daily operate an assigned service vehicle
Must be able to operate their assigned vehicle for extended periods in order to reach customer’s locations
Must be able to effectively communicate using telephones to receive instructions and to provide service information
Must be able to effectively deal directly with customers at site locations in a professional manner
Field activities require a valid state driver’s license (obtain within 30 days of hire a valid license within the state of GPEC’s operation)
Possess a safe driving record which meets the safe driving standards outlined in the GPEC Fleet Policy
Operation of some vehicles will require a valid Commercial Driver’s License (CDL)
Others may require that the driver possess a DOT medical certification
Some positions may require that you obtain a DOT medical certification before you are considered for the position
All positions that require driving for company business or within a Company Owned Vehicle will be held to the standards of the GPEC Fleet Policy

Nice To Haves

CFC Certified refrigeration experience
Experience on other associated equipment to compressed air systems is a plus (i.e. dryers, electrical equipment, etc.)
Be prequalified to operate under GPEC Fleet Policy Standards

Responsibilities

Perform diagnostics on malfunctioning compressors, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment
Perform preventative maintenance in accordance with manufacturer’s recommendations (with regards to schedule and scope)
Document the proper operating parameters of the compressor prior to and following preventative maintenance and repair test
Demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of Industrial and Oil-Free compressors
Monitor and test breathing air to ensure it meets specifications
Interpret technical and parts manuals to diagnose and repair equipment
Identify and order appropriate parts necessary to complete repairs and routine maintenance
Train and assist other Service Technicians
Provide technical support to other departments and personnel as required
Promote and practice proper safety procedures and the correct use of personal protective equipment at all times
Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations
Develop rapport with customers through effective communication, interpersonal skills, and professionalism
Serve as an ambassador for the company, promoting the Gregory Poole culture and work ethics
Adhere to Lock Out Tag Out protocol
Maintain a clean and safe work environment
Complete customer work order forms daily as well as service data reports, time cards, expense reports, and other job-related paperwork as required