Master Data Business Analyst

Codetech • Bolingbrook, IL

2d

About The Position

The Master Data Business Analyst serves as a business liaison and support resource for Merchandise systems, working collaboratively with Senior/Lead Business Analysts and IT. The role provides system documentation and administration, supports user acceptance testing, and helps maintain system stability and data accuracy for business partners. It supports Merchandising, MP&I, and Ecommerce users and assists with system settings, troubleshooting, ticket resolution, and master data governance.

Requirements

• At least one to two years of direct experience in business analysis or process improvement/best practices, or demonstrated knowledge of best practices.
• Bachelor of Arts or Bachelor of Science degree, equivalent qualification, or previous work experience.
• Working knowledge of Merchandising, Ecommerce, Omni-Channel, and Supply Chain systems and processes.
• Ability to adapt to shifting priorities, demands, and timelines while applying analytical and problem-solving skills.
• Ability to prioritize and execute tasks effectively in a high-pressure environment.
• Strong verbal and written communication skills.
• Ability to translate technical concepts into non-technical terms, including working cross-functionally with IT.
• Strong presentation skills.
• Collaboration skills and a strong sense of accountability.
• Ability to simplify complex ideas for business or technical partners.
• Retail business background with strong process and systems acumen.
• Expertise in identifying opportunities for change and communicating the need for change.
• Applied knowledge of application development methodologies, including SDLC.
• Attention to detail and ability to make connections between multiple topics.
• Ability to investigate problems, identify root causes, and solve them.
• Data analysis skills.

Nice To Haves

• Experience with SAP; SAP S/4 is a plus.
• Experience with PIM/PXM systems.

Responsibilities

• Provide primary user support and system administration for internal and/or external business partners, including requirements, documentation, enhancements, and implementation support.
• Support Merchandising, MP&I, and Ecommerce use of the Merchandise system to ensure proper functionality, data, and results.
• Define system settings and troubleshoot issues in partnership with IT and other Merchandising Operations centers of excellence.
• Administer the Merchandise system, including reviewing and implementing changes to system parameters and formats and coordinating or modifying system improvements and enhancements.
• Address daily Master Data team work tickets, including invoice-related issues; resolve tickets or escalate them to the appropriate team member.
• Implement consistent processes and resolutions for daily work tickets while adhering to service-level agreements.
• Assist the Master Data team in maintaining correct, consistent, and complete master data in accordance with enterprise data governance fundamentals.
• Participate in user acceptance testing and troubleshooting for systems including SAP and PIM.
• Coordinate and assist business partners by interpreting requirements, troubleshooting, and defining systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level