Master Control Coordinator - Quality Systems

PCI Pharma Services•Rockford, IL

About The Position

The Quality Systems MasterControl Coordinator is responsible for maintaining the activities relating to Master Control System. This role involves processing Standard Operating Procedures, Work Instructions, Job Aids, and Forms through the Electronic Document Management System (MasterControl), generating various reports from the system, training new employees on its use, and managing Smartsheet reporting. The coordinator will also assist with troubleshooting, transferring data from legacy systems, and participating in MasterControl-related projects to ensure system and metric compliance. This position may require overtime and weekend work, and adherence to PCI, cGMP, and GCP policies is essential.

Requirements

Bachelor's Degree in a related field and/or 1-3 years related experience and/or training.
College-Level Mathematical Skills.
Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization.
Ability to interpret a variety of instructions that may be provided in various forms.
Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
Attendance to work is an essential function of this position.

Nice To Haves

Ability to demonstrate attention to detail.
Ability to work independently and/or part of a team.
Ability to effectively present information to various people as the job requires.
Ability to identify and resolve problems in a timely manner.

Responsibilities

Responsible for processing of Standard Operating Procedures, Work Instructions, Job Aids and Forms through Electronic Document Management System Master Control.
Responsible for generated reports in Electronic Document Management System Master Control. These reports would be daily, weekly, quarterly and monthly.
Responsible for training new employees on Electronic Document Management System Master Control.
Responsible for providing Status of Documents/Forms to owners.
Responsible for aborting actions, forms and packets in Electronic Management System Master Control.
Responsible for managing Smartsheet reporting.
In-depth working knowledge of MasterControl Docs and FBS workflows and overall system to assist with troubleshooting.
Assist with transfer of change controls and actions from legacy Quality Management System to MasterControl.
Various ongoing MasterControl related projects to assist with system and metric related compliance.
Performs other duties as assigned by Manager/Supervisor.