Master Automotive Service Technician at Toyota Cerritos
About The Position
The Master Automotive Service Technician at Toyota Cerritos performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability. This role involves interacting daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers. AutoNation is America's most admired automotive retailer, offering factory training, cutting-edge tools, and a clear path to advancement. The company is committed to creating a diverse, equitable, and inclusive environment and welcomes candidates from all backgrounds.
Requirements
- High School diploma or equivalent
- 2+ years of experience as an automotive technician
- Automotive technical training (varies based on store needs)
- Attention to detail
- Organization and follow-up skills
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record
- A passion for cars and customer service
Nice To Haves
- Master-Certified Technician
- Service Advisor
- Service Management
Responsibilities
- Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
- Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
- Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
- Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
- Documenting work performed on each vehicle on the repair order.
- Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
- Providing an exceptional customer experience to drive loyalty.
Benefits
- Paid Training Opportunities
- Longevity and Productivity Bonus and Incentives
- Generous PTO/Vacation Policy
- Defined Career Paths
- Leading Benefits: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.
- Generous Employee/Technicians Referral Programs (based on position)
- Employee Discounts on purchases, parts, and service
- 401k matching
- Insurance plans (health, dental, vision)
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide
- Toolbox relocation assistance of up to $400
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
