Massage Therapist

Marriott•Portland, OR

About The Position

Provide massage and body treatment services to guests, including treatments using props, products, body scrubs, wraps, and hydrotherapy. Assess guest needs and ask about contraindications before beginning services. Keep current with techniques and modalities, maintain required skills and licensure, and escort guests to and from treatment rooms. Prepare and maintain the workstation and treatment room, check guests’ comfort and safety throughout service, promote and sell spa services and related retail offerings, and follow the daily schedule. Clean, maintain, and sterilize tools; manage linens, trash, supplies, and equipment; and follow Marriott procedures for inappropriate guest behavior, including stopping a service and notifying a supervisor or manager when appropriate. The role also requires reporting accidents, injuries, and unsafe conditions; completing safety training and certifications; following company policies and procedures; maintaining a clean and professional appearance; protecting confidential information and company assets; and providing welcoming, attentive guest service. The therapist communicates professionally, develops positive working relationships, performs other reasonable duties as requested by supervisors, and meets the physical demands of standing, sitting, walking, handling objects, and moving objects weighing up to 10 pounds without assistance.

Requirements

State or Regional Massage License.
At least 1 year of related work experience (preferred qualifications section).

Nice To Haves

Technical, Trade, or Vocational School Degree.
At least 1 year of related work experience.
No supervisory experience.

Responsibilities

Provide massage services and body treatments to guests.
Assess guest needs and inquire about contraindications before beginning a service.
Keep up to date with techniques and modalities related to the field of work.
Escort guests to and from treatment rooms and arrange the workstation, treatment room, and drapes.
Check with guests throughout services to promote comfort, safety, and security.
Promote and sell spa and salon services, including related retail offerings.
Clean, maintain, and sterilize tools; maintain cleanliness of the workstation and treatment room; dispose of trash and dirty linens; and secure supplies and equipment at the end of each shift.
Monitor and adhere to the daily time schedule.
Follow procedures for inappropriate guest behavior, including stopping a treatment or service and informing a supervisor or manager when appropriate.
Maintain current skills and licensure as required by regional requirements.
Report accidents, injuries, and unsafe work conditions, and complete safety training and certifications.
Follow company policies and procedures, maintain a clean and professional appearance, preserve confidentiality, and protect company assets.
Welcome and acknowledge guests, anticipate and address service needs, and thank guests with genuine appreciation.
Communicate clearly and professionally and develop positive working relationships.
Perform other reasonable job duties as requested by supervisors.