About The Position

The Massage Therapist will work as a member of the Hibiscus Spa team at The Westin Grand Cayman Seven Mile Beach Resort & Spa, providing massages and body treatments to guests safely and professionally. The role follows the Spa’s Standard Operating Procedures and Health & Safety guidelines and reports directly to the Spa Supervisor/Manager. The therapist maintains the products and equipment needed for spa services, keeps the work area neat and orderly, stays current on relevant theoretical and practical information and market trends, and answers guest questions about spa products and services. The position requires punctuality, professionalism, enthusiasm, honesty, efficiency, strong communication, and the ability to perform a range of massage types. Other duties may be assigned as business needs require.

Requirements

  • Current massage therapy/body treatment license that meets the criteria for obtaining a license to practice in Grand Cayman.
  • At least 2 years of work experience as a massage therapist or in a related field.
  • Graduate of an accredited school of massage therapy.
  • Hospitality experience.
  • Skin care training.
  • Qualification in full anatomy and physiology of the body.
  • Strong guest relations/customer service experience.
  • Ability to perform deep tissue, Swedish, aromatherapy, hot stone, and reflexology massages.
  • Excellent written and verbal communication skills.
  • Ability to multitask in a demanding environment.
  • Flexibility to work evenings, weekends, and public holidays.
  • Enthusiastic, honest, efficient, and professional demeanor and appearance.

Responsibilities

  • Perform spa services, including massages and body treatments, safely and professionally in accordance with Spa Standard Operating Procedures and Health & Safety guidelines.
  • Maintain sufficient inventory of products and equipment for spa services and inform the Spa Supervisor/Manager when stock is low.
  • Keep the work area neat and orderly in keeping with the facility’s standards.
  • Maintain current theoretical and practical knowledge related to the therapist position and awareness of market trends.
  • Answer questions about products and services offered by the spa.
  • Arrive punctually and begin guest appointments on time.
  • Perform other duties as assigned based on business needs.

Benefits

  • Robust wage package
  • Benefit plans
  • Professional development
  • Bonuses
  • Travel perks
  • Opportunities to grow across the company's hotel and resort portfolio
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