Massage Therapist Thursday - Sunday

Innisbrook Resort • Palm Harbor, FL

9h

About The Position

The Massage Therapist provides exceptional customer service while delivering professional massage and body treatments. The therapist performs treatments according to spa protocols and accepted certification practices, assesses guest contraindications, and observes universal precautions. The role includes recommending products and other spa treatments, explaining product ingredients and benefits, maintaining client treatment notes when appropriate, and keeping work areas and equipment clean and prepared. The therapist works the assigned schedule, attends meetings and professional trainings, completes side work, and performs other duties assigned by the Spa Director. The position is scheduled Thursday through Sunday.

Requirements

• High school diploma or GED.
• Maintain an active massage license issued by the State of Florida.
• At least one year of experience with deep tissue or sports massage.
• Customer service experience, preferably in a spa.
• Ability to explain treatments and services to guests.
• Excellent customer service skills and work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic, and motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Strong team player.
• Comfort with recommending products.
• Previous massage experience preferred.

Nice To Haves

• Customer service experience in a spa.
• Previous massage experience.

Responsibilities

• Provide professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Use universal precautions and assess guest contraindications that may prevent a service from taking place.
• Maintain knowledge of spa products and services; explain product ingredients and benefits and answer guest questions professionally.
• Recommend products for home use, meeting a minimum service-to-sales ratio of 25%.
• Perform menu treatments that are within current certifications and suggest other beneficial spa treatments.
• Begin and end treatments on time and work the assigned schedule.
• Keep work areas clean and set up according to procedures; clean and disinfect equipment daily.
• Inform the Spa Director of product needs.
• Create and maintain client cards with treatment notes when appropriate.
• Complete assigned side work and attend scheduled meetings and professional trainings.
• Complete other duties assigned by the Spa Director.
• Assist staff with lifting and storing facility equipment, furniture, and products to maintain the facility and prepare for special events.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED