Massage Therapist

Arch Amenities Group•Birmingham, AL

8d•Onsite

About The Position

The Massage Therapist is responsible for delivering exceptional therapeutic massage experiences that promote relaxation, restoration, and overall wellness at Poseidon Spa, located within the Grand Bohemian Hotel in Mountain Brook, Alabama. We are seeking a licensed professional who combines technical expertise with genuine hospitality and a passion for creating memorable guest experiences. This individual will deliver personalized treatments while contributing to a luxury spa environment built on professionalism, wellness, teamwork, and exceptional service.

Requirements

High school diploma or equivalent.
Graduate of an accredited massage therapy program.
Valid state license and/or certification in massage therapy.
Strong emotional intelligence and active listening skills.
Ability to build meaningful guest relationships through personalized service.
Professional communication and polished presentation.
Ability to thrive in a collaborative, team-oriented environment.
Commitment to continuous learning and professional growth.
Ability to stand for extended periods.
Ability to perform physical work including bending, lifting, and repetitive hand and arm movements.
Must be able to lift up to 25 pounds.

Nice To Haves

Previous experience in a luxury spa, resort, or hospitality environment is preferred but not required. Candidates who demonstrate exceptional guest service skills, professionalism, and a passion for wellness are encouraged to apply.

Responsibilities

Perform a variety of massage techniques including Swedish, deep tissue, sports, and other modalities based on client needs and preferences.
Conduct client consultations to understand individual wellness goals and tailor treatments accordingly.
Maintain cleanliness and sanitation of all work areas and treatment rooms in accordance with health and safety standards.
Keep accurate records of services provided and client preferences for future visits.
Uphold a professional and courteous manner at all times to create a relaxing and respectful environment.
Recommend additional treatments or wellness products based on client needs.
Adhere to appointment schedules and manage time effectively to avoid delays.
Stay current with industry trends, continuing education, and licensure requirements.
Follow all policies, procedures, and confidentiality guidelines of the facility.
Deliver personalized luxury guest experiences while anticipating guest needs and exceeding service expectations.
Maintain treatment rooms in accordance with established cleanliness, sanitation, operational, and presentation standards.
Participate in ongoing education, product knowledge, and service training.
Support fellow team members and contribute to a collaborative spa culture.
Promote spa services and retail products through genuine guest education and personalized recommendations.
Demonstrate professionalism, adaptability, and a positive attitude during all guest interactions.