Massage Therapist / Lead Massage Therapist
About The Position
As a Massage Therapist, you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism, and exceptional knowledge in the field of the healing arts. You will greet guests warmly, escort them to and from treatment rooms, and attend to their immediate needs throughout their spa visit. Your role involves preparing treatment rooms to client specifications while adhering to property service standards, performing necessary prep work, and properly cleaning and restocking the room. Ensuring guest comfort and safety throughout the treatment is paramount, as is maintaining professional ethics and providing personalized service to meet each guest's needs. You will maintain the work area with necessary supplies, ensure the room is immaculate at all times, and uphold cleanliness in all other spa areas, including locker rooms. Adherence to sanitation and sterilization standards as directed by law and spa policies is required. You will also communicate any occurrences involving staff or guests to management, including guest complaints or misconduct, and actively promote the spa, its treatments, services, sessions, retail products, programs, promotions, and discounts. Regular attendance and participation in training and staff meetings for the spa are expected.
Requirements
- Minimum of 2 years experience as a licensed massage therapist
- Massage Therapist State License required
- Personal, excellent communication skills, professionalism and love for healing
- Ability to work a flexible schedule, including weekends and holidays
- Commitment to a minimum of three days a week inclusive of weekends.
Nice To Haves
- Experience in a luxury spa and/or hotel spa environment preferred
Responsibilities
- Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit.
- Prepare treatment rooms to client specifications while also adhering to the property service standards.
- Perform prep work and properly clean and restock the room as required and needed.
- Ensure guest comfort and safety throughout the treatment.
- Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
- Maintain the work area with necessary supplies. Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms.
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
- Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.
- Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
- Regularly attend, participate in and support training and staff meetings for the spa.
Benefits
- Medical, Dental, Vision plans
- Flexible Spending Accounts
- Health Savings Account
- Basic Life and AD&D
- Team Member Stay Discounts
- Employee Assistance Program
- Tuition Reimbursement
- Task Force Opportunities
- Career Growth
- Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance
- 401(k) program and receive a 4% match on employee contributions after one year.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
