Lead Massage Therapist

Sandpearl Resort•Clearwater, FL

13d

About The Position

The Lead Massage Therapist administers professional massage and body treatments to guests. The role requires thorough knowledge of numerous massage modalities, a general understanding of body treatments, and willingness to train in the spa’s specific offerings. The therapist provides wellness solutions tailored to guest needs, maintains knowledge of services and products, and follows spa protocols, certification practices, and sanitation requirements. The position also supports broader spa operations as requested by management. The role requires a current state license, excellent communication and customer service skills, and the ability to work without direct supervision. Compensation is $16 per hour, plus gratuity (20%), commission (14–18%), and tips. The company conducts post-offer employment verifications, motor vehicle checks, and criminal background checks. The company is an Equal Opportunity Employer and states that it does not discriminate on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Requirements

Hold and maintain a current state license.
Thorough knowledge of numerous massage modalities.
General understanding of body treatments and willingness to train in the spa’s specific offerings.
Excellent customer service skills and enthusiasm.
Friendly, outgoing personality and enjoyment of working with people.
Excellent communication and listening skills.
Basic computer knowledge.
Ability to work as a team player.

Responsibilities

Be on time for shifts and appointments, and perform services within the time allotted.
Provide professional massage and body treatments in accordance with spa protocols and accepted certification practices.
Inform and educate guests about specific wellness concerns.
Be flexible with scheduling to support spa needs.
Care for equipment and use appropriate amounts of product to assist with cost controls.
Maintain complete knowledge and understanding of services and products offered.
Follow sanitation and sterilization standards required by law and spa policies and procedures.
Perform preparation work and clean and restock treatment rooms as required.
Communicate to management occurrences involving spa staff or guests that require attention.
Promote the spa, treatments, services, retail products, programs, promotions, and discounts.
Handle guest questions and concerns professionally and courteously.
Respond accurately, appropriately, and promptly to guest requests.
Work without direct supervision.
Maintain a positive attitude and contribute to a quality work environment.
Attend, participate in, and support spa training and staff meetings.
Assist in all areas of spa operation as requested by management.