Massage Therapist

GATE HR•Ponte Vedra Beach, FL

11d

About The Position

Ponte Vedra Inn & Club is seeking a Massage Therapist to provide professional massage and body treatments to members and guests. The role supports exceptional spa and wellness experiences and Five-Diamond service standards while contributing to guest satisfaction and spa revenue. The Massage Therapist also prepares and maintains treatment areas, supplies, equipment, linens, and inventory; promotes spa products and services; follows safety, sanitation, and licensing requirements; and works with the spa team to provide a welcoming, professional experience.

Requirements

Florida State Massage Therapy License, maintained in good standing.
Demonstrated expertise in Swedish, Deep Tissue, Maternity, and Hot Stone massage techniques.
Experience performing body treatments and related spa services.
Strong guest service and interpersonal communication skills.
Ability to promote and recommend spa products and services.
Knowledge of safety, sanitation, and state regulatory standards applicable to massage therapy.
Ability to work a flexible schedule, including weekends, holidays, and split shifts as needed.
Commitment to ongoing education and professional development.

Nice To Haves

Minimum one year of massage therapy experience preferred.
Previous spa experience preferred.

Responsibilities

Provide professional massage and body treatment services to members and guests in accordance with spa standards.
Promote spa retail products and services, educate guests about them, and support sales.
Participate in product knowledge, sales, and continuing education training programs.
Use and maintain proficiency with the spa booking and scheduling system.
Prepare treatment rooms and massage areas daily for service.
Maintain treatment room supplies, linens, equipment, and inventory levels.
Stay current on products, techniques, services, and relevant industry developments.
Communicate proactively with guests and members to ensure satisfaction and gather feedback.
Address guest concerns professionally and escalate issues when appropriate.
Maintain high guest-service standards and minimize service complaints.
Comply with safety, sanitation, and state licensing requirements.
Maintain cleanliness, organization, and professional presentation throughout the spa and work areas.
Attend required education, training, and development classes.
Assist with special projects and perform additional duties as assigned by spa leadership.

Benefits

Competitive pay
Paid time off, including vacation, holidays, and sick time
Medical, dental, vision, life insurance, and disability coverage for eligible team members
401(k) with company match
Flexible scheduling opportunities
Complimentary parking and employee dining café
Five-Diamond service training and professional development opportunities
Certifications and continuing education opportunities
Complimentary uniform dry-cleaning services
Career growth and advancement opportunities throughout Gate Hospitality Group
Preferred lodging rates
Discounted golf and select recreational amenities