Massage Therapist

Barnsley Resort•Adairsville, GA

About The Position

Barnsley Resort is seeking a passionate and skilled Massage Therapist to provide guests with exceptional spa experiences. The role includes coordinating, organizing, and carrying out massage services using the spa’s equipment and products, while providing attentive, professional client care. The therapist is expected to know how to use and maintain the spa facility and understand the services offered. The position also involves meeting guest-service standards, responding promptly and professionally to guest questions or concerns, maintaining a clean and organized work area, and following hotel work, safety, security, and emergency procedures. Team members are expected to maintain professional work habits and appearance, develop their skills, solve routine problems, and complete other duties assigned by a supervisor.

Requirements

Certificate of completion from an accredited massage school.
Licensed to practice in the state of Georgia.
Communicate effectively with the public and other team members.
Proficient in massage therapy and able to deliver excellent service.
Maintain and present a professional appearance at all times.
Available for a flexible schedule, including evenings, weekends, and holidays.
Ability to perform massage techniques including Swedish, deep tissue, and hot stone.
Strong time-management skills and ability to work under pressure.

Nice To Haves

NCBTMB certification preferred.

Responsibilities

Meet service quality standards that affect guest satisfaction and respond to guest questions or problems in a timely, professional manner.
Follow hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time, give advance notice of anticipated absences, and accept work assignments professionally.
Learn new skills, improve performance, cross-train when opportunities arise, solve routine work problems, and ask questions when unsure how to complete a task.
Follow recommended safety, security, and emergency procedures, including procedures for key control, lifting heavy objects, and using chemicals; report potential security risks and hazardous conditions to management.
Maintain a clean and organized work area.
Complete other duties as assigned by the supervisor.
Coordinate, organize, and carry out massage services.
Provide personable, helpful, and exceptional customer service to clients.
Demonstrate full knowledge of the use and maintenance of the spa facility and the services offered.
Provide excellent client care, guest service, and attention to detail.