Massage Therapist - PT

SOUTHALL FARM & INN•Franklin, TN

50d•Onsite

About The Position

The Massage Therapist will provide expert therapeutic massage and body experiences in accordance with advanced standards training provided by Southall. Southall is a premier destination bringing nature, produce, and people together in a powerful and unique way.

Requirements

Proficient in all components of massage therapy, e.g., anatomy, physiology, body mechanics and various types of massage
Excellent personal appearance, good communication skills and a friendly, congenial personality is a must
Weekend work - Sundays required
Ability to work in a high-volume, busy service environment while maintaining composure and focus on the member and guest.
High School diploma or equivalent required
Have and maintain a current Tennessee state license in massage therapy
Minimum one year experience providing massage services in a high-end salon or luxury spa environment

Responsibilities

Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices
Be flexible with your schedule, supporting the needs of the spa
Attend regular department meetings
Stay current on the latest thinking pertinent to the massage/body treatment department and become well-versed and trained in its application
Explain products and reasons for the prescribed body treatment to members and guests
Prepare massage equipment and supplies daily as directed
Maintain supply and treatment areas as directed
Submit supply requests to the Spa Director in a timely fashion to ensure proper product availability for member and guests
Ensure a pleasant visit for each member and guest and maintain effective guest relations
Be a patient, courteous listener, and treat all sensitive personal medical information on member and guests in strictest confidence
Be knowledgeable and informed regarding all spa and general club programs and services
Maintain the cleanliness and neatness of the massage and body treatment areas and spa facilities as directed
Report for scheduled shifts promptly and be prepared for work
Work cooperatively and professionally with all departments
Promote and execute effective retail sales
Provide appropriate and consistent levels of guest service and hospitality
Maintain personal appearance and grooming standards consistent with the Forbes Five Star Standards
Report any problems incurred immediately to the supervisor on duty
Work diligently to support Southall philosophy throughout the property
Comply with all departmental and company policies
Maintain confidentiality of all Southall proprietary information
Promote positive guest relations by providing prompt, courteous and efficient service
Resolve guest complaints in a manner which promotes positive guest relations
Maintain accurate property information through daily use of email and other forms of communication
Perform additional duties and projects as assigned by Southall Leadership