Massage Therapist - PT

Westin Las Vegas•Las Vegas, NV

About The Position

Highgate Hotels is seeking licensed Massage Therapists to join its spa team. The role provides massage and bodywork services according to spa service standards, develops customized treatment plans based on individual guest needs, maintains knowledge of spa services and products, and helps keep treatment rooms clean and orderly. The position also requires courteous, guest-focused service and compliance with hotel and spa operating standards.

Requirements

Licensed Massage Therapist.
At least 1 year of spa massage therapy experience.
SNHD Food Handler Card and TAM/AA Card.
Ability to exert up to 50 pounds of force occasionally and/or 25 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Effective verbal and written communication with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns.
Ability to multitask and prioritize work to meet deadlines.
Ability to handle problems, including anticipating, preventing, identifying, and solving them.
Ability to understand and apply complex information and data from various sources.
Ability to maintain confidentiality.
Ability to maintain a professional, friendly, and service-oriented demeanor.

Responsibilities

Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
Greet and welcome guests and members.
Perform massage and bodywork services according to spa service standards.
Create custom treatment plans based on guests’ individualized needs.
Maintain knowledge of services and products offered on the spa menu.
Maintain clean and orderly treatment rooms.
Communicate effectively and listen to, understand, and clarify concerns raised by guests and employees.
Multitask and prioritize departmental functions to meet deadlines.
Attend required hotel meetings and training.
Maintain regular attendance in accordance with scheduling and hotel standards.
Maintain personal appearance and grooming standards, including wearing the proper uniform and nametag.
Comply with hotel standards and regulations to support safe and efficient operations.
Support productivity, identify problem areas, and assist with implementing solutions.
Anticipate, prevent, identify, and resolve problems as necessary.
Understand and apply information from various sources to meet objectives.
Cross-train in other hotel-related areas.
Maintain confidentiality of information.
Show initiative by anticipating guest and operational needs.
Perform other duties as requested by management.
Maintain a friendly and warm demeanor.
Ensure cigarette smoke is not present on hands, clothing, or breath during a shift.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program
Educational opportunities and tuition reimbursement
Paid jury duty, personal, medical, and military leave in accordance with applicable law