Massage Therapist-PT

Caesars Entertainment•Danville, VA

10d

About The Position

Provide guests with excellent customer service, massages, and body treatments. Perform quality treatments in accordance with spa service standards, within designated time frames, and in line with training, certification practices, and guest needs. This role requires professional communication, recommending spa services, maintaining treatment rooms and work areas, and following cleanliness and safety procedures. Team members may work varying schedules, including weekends and holidays, depending on facility needs. The position is part-time and commission-based, plus tips.

Requirements

Two years of massage therapy experience at a resort or high-level country club.
Proper training and certificates for services provided; must be able to produce certifications upon hire.
High school diploma or equivalent.
Experience administering treatments to male and female guests professionally.
Excellent reading, writing, and oral proficiency in English.
Ability to operate office equipment such as computers, online booking platforms, printers, and two-way radios.
Ability to demonstrate integrity in all situations and recognize standards required by a regulated business.
Able to stand up to 9 hours per day.
Able to lift 15 pounds occasionally.
Ability to grasp, write, stand, sit, walk, perform repetitive motions, listen, hear, and maintain visual acuity.
Ability to handle multiple tasks under time constraints and a heavy business volume.

Responsibilities

Offer personalized service while maintaining a positive, helpful, enthusiastic, and professional attitude with guests and team members.
Initiate and engage in conversations in a professional and friendly manner.
Administer expert massage and body treatments for different purposes and needs within the time frame given.
Provide consistent professional treatments in accordance with training and accepted certification practices.
Care properly for equipment and products.
Clearly communicate spa offerings and compare and contrast services on the menu.
Recommend and upsell spa services.
Handle guest questions and concerns professionally and courteously; respond to requests immediately, accurately, and appropriately.
Continue professional education.
Work unsupervised for extended periods.
Follow treatment-room setup and cleanliness protocols.
Maintain a healthy appearance and positive attitude as a spa representative.
Keep the work area clean, safe, stocked, and organized, including extensive cleaning between clients.
Maintain spa appearance and cleanliness and work an entire shift in a mask as directed.
Perform other tasks assigned by the Manager or Assistant Manager.
Troubleshoot and solve problems in a fast-paced environment.
Follow Bloodborne Pathogen procedures.