Massage Therapist

Marriott•Avon, CO

About The Position

Provide massage services and body treatments to guests using props, products, body scrubs, wraps, and/or hydrotherapy. Assess guest needs and ask about contraindications before services. Maintain current techniques, modalities, skills, and licensure. Escort guests to and from treatment rooms, prepare workstations and treatment rooms, and check with guests throughout services to support comfort, safety, and security. Promote and sell spa and salon services and related retail offerings. Clean and sterilize tools; maintain treatment-room cleanliness; dispose of trash and dirty linens; and secure supplies and equipment at the end of each shift. Follow the daily schedule and Marriott International procedures for handling inappropriate guest conduct, including stopping a service and informing a supervisor or manager when necessary. Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information and company assets, and provide courteous guest service. Report accidents, injuries, and unsafe conditions; complete required safety training and certifications; communicate professionally; and develop positive working relationships. Perform other reasonable duties as requested by supervisors. The role involves standing, sitting, or walking for extended periods and handling objects with fine motor skills and hand-eye coordination, including moving objects weighing up to 10 pounds without assistance. The position is with The Ritz-Carlton, part of Marriott International, and is guided by the brand’s Gold Standards and commitment to exceptional luxury guest service. The employer describes benefits intended to support associates and their families, wellbeing, career development, and new experiences; eligibility and options may vary by employment status, position, and location.

Requirements

State or Regional Massage License.
At least 1 year of related work experience is listed as a preferred qualification.

Nice To Haves

Technical, Trade, or Vocational School Degree.
At least 1 year of related work experience.
No supervisory experience.

Responsibilities

Provide massage services and body treatments to guests using appropriate props, products, scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications before beginning services.
Keep current with techniques and modalities relevant to the field, and maintain required skills and licensure.
Escort guests to and from treatment rooms; arrange workstations, treatment rooms, and drapes.
Check with guests throughout services to promote comfort, safety, and security.
Promote and sell spa and salon services, including related retail offerings.
Clean, maintain, and sterilize tools; maintain treatment-room cleanliness; dispose of trash and dirty linens; and secure supplies and equipment at shift end.
Monitor and adhere to the daily schedule.
Follow procedures for inappropriate guest conduct, including stopping a service and informing a supervisor or manager when necessary.
Report accidents, injuries, and unsafe work conditions, and complete safety training and certifications.
Follow company policies and procedures; maintain professional appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address service needs, and thank guests with genuine appreciation.
Communicate clearly and professionally and maintain positive working relationships.
Perform other reasonable job duties as requested by supervisors.