Massage Therapist - Spa Nordstrom - Downtown Seattle

Nordstrom•Seattle, WA

5d•Onsite

About The Position

Spa Nordstrom provides services and products intended to promote clients’ physical and emotional well-being, including skin care and Ayurvedic treatments, hydrotherapy, massage, and hand and foot care. The Massage Therapist provides clients with a soothing spa experience and is expected to be experienced, personable, and committed to outstanding customer service. The role includes consulting with clients about their individual needs, performing professional massage services, providing additional spa services, recommending retail products, and building ongoing client relationships through follow-up and invitations to events. The therapist is also expected to continually learn about products to support service and sales.

Requirements

Demonstrated knowledge of comprehensive massage therapy.
Ability to develop relationships with clients and coworkers.
Ability to communicate clearly and professionally with clients and coworkers.
Entrepreneurial confidence to succeed in a commission environment.
Proof of all state-required licensing.

Nice To Haves

Previous spa experience.

Responsibilities

Greet clients and provide a thorough consultation about their individual needs.
Provide professional massage services, including deep tissue, Swedish, hot stone, sports, and pre-natal massage.
Provide additional services, including foot soaks and refreshments.
Suggest retail products to clients.
Build lasting client relationships by following up about services, suggesting products and services, and inviting clients to upcoming events.
Consistently seek new product knowledge to support sales and service.