Marketplace Operations Intern (Amazon) — Summer Position

Funcom•North Mankato, MN

21h

About The Position

Want a real-world role where your work shows up on one of the biggest shopping sites in the world? Our Marketplaces team keeps thousands of FUN.com products accurate, searchable, compliant, and ready for peak season. As a Marketplace Operations Intern (Amazon), you’ll help protect our Amazon account health, fix issues that block sales, and improve how our products appear to customers. This is a great fit if you like organized task lists, investigative problem-solving, Excel, and using AI tools to work smarter. Why FUN.com? We take the work seriously — but not ourselves. We live our values: Focus on the Positive, Be Humble, Embrace Nerdy Goofy Fun, and Never Be Complacent. You’ll work alongside people who know a lot about the Halloween business and will teach you how marketplace operations really works.

Requirements

High school diploma or equivalent
Strong attention to detail and the ability to perform repetitive steps accurately
Comfortable working in Excel (filter/sort, basic formulas; you’ll use it constantly)
Able to stay focused and organized while switching between multiple platforms/workflows
Strong written communication (clear notes, concise updates) and collaboration skills
Familiarity with and enthusiasm for using AI tools to work smarter

Nice To Haves

Interest in e-commerce, digital marketing, operations, or data
Any experience with Amazon as a shopper/seller, or product content work
Comfortable troubleshooting (“why is this wrong?” and “what changed?” energy)

Responsibilities

Review compliance requests from Amazon and identify what’s needed to respond.
Source required documentation (ex: product photos, test reports, children’s product certificates) and help submit/attach them correctly.
Track progress in internal trackers, follow defined steps, and escalate when something doesn’t match expected requirements.
Perform manual “customer view” checks on Amazon product detail pages (PDPs): confirm the product is represented correctly, visible in search where expected, and positioned to convert.
Audit behind-the-scenes listing fields to ensure our internal system matches what Amazon has (identify gaps/opportunities and log them).
Help resolve lower-complexity errors (so full-time specialists can focus on the hardest problems).
Assist with drafting appeal language or opening support cases for listings with issues (under supervision).
Use AI tools to help generate and improve listing content (titles, bullets, attributes, clarity) and to speed up repetitive tasks — while following our guidelines and review process.
Work in Excel daily: filtering, sorting, prioritizing lists, updating trackers, and maintaining clean task logs.
Other duties as assigned (scorecards, audits, basic reporting support).