Marketplace Manager

Dorman Products•Madison, IN

5d•$104,300 - $130,300•Onsite

About The Position

SuperATV wasn’t born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on “Working to Wow” our customers, community, and employees. The Marketplace Manager is responsible for owning and growing the company’s third-party marketplace business, with a primary focus on Amazon Seller Central (3P), but also including eBay and Walmart. This role is a hands-on operator responsible for driving revenue, optimizing listings, managing FBA inventory, and improving overall marketplace performance. This individual will manage agency partners for paid media execution, lead listing strategy and optimization, and ensure operational excellence across inventory and customer experience. The Marketplace Manager will also lead a small team, including an Amazon Specialist and a Customer Service Representative, to execute day-to-day marketplace activities.

Requirements

Bachelor’s degree in Marketing, Business Administration, Ecommerce, or a related field
5+ years of hands-on experience managing Amazon Seller Central (3P required)
Proven experience driving growth in Amazon marketplace environments
Strong understanding of: Amazon SEO, listing optimization, and ranking factors
Strong understanding of: Amazon advertising (Sponsored Products, Sponsored Brands, Sponsored Display)
Strong understanding of: FBA inventory management and forecasting

Responsibilities

Own overall Amazon 3P performance including: Revenue, margin, and contribution to Marketplace channel goals; Traffic, conversion rate, and average order value
Identify growth opportunities across categories, keywords, and assortment
Identify performance gaps across listings, pricing, and content
Deliver recurring insights that clearly answer: Where are we growing? Where are we underperforming? What actions will improve performance?
Oversee product listing lifecycle including: Creation, optimization, and ongoing maintenance; Optimization of titles, bullets, A+ content, images, and backend keywords; Ensure listings align with brand standards and marketplace best practices
Monitor listing health, suppression issues, and compliance requirements
Monitor keyword ranking, content effectiveness, and conversion performance
Drive continuous improvement in organic visibility and conversion rates
Manage external agency responsible for Amazon advertising (SP, SB, SD, DSP)
Own budget allocation and performance expectations for paid media
Own campaign performance reviews and optimization direction for paid media
Ensure alignment between paid media strategy and organic ranking goals
Identify opportunities to improve efficiency (ACOS / TACOS) and scale high-performing campaigns
Manage FBA inventory planning including: Forecasting, replenishment, and sell-through tracking
Monitor in-stock rates, aged inventory, and storage costs
Coordinate with operations and supply chain to ensure inventory availability
Optimize fulfillment efficiency, inbound shipments, and inventory turns
Proactively identify and mitigate risks related to stockouts or excess inventory
Conduct ongoing analysis across competitive pricing, assortment, and positioning
Conduct ongoing analysis across category trends and keyword performance
Conduct ongoing analysis across customer behavior and conversion drivers
Identify competitive gaps and opportunities
Identify pricing pressure and promotional trends
Provide actionable insights to improve marketplace positioning and performance
Directly manage Amazon Specialist (listing execution, catalog management)
Directly manage Customer Service Representative (customer inquiries, feedback management)
Establish clear KPIs, workflows, and accountability for marketplace operations
Ensure high-quality execution across listings, content, and customer experience
Drive a culture of ownership, urgency, and data-driven decision making