Sr. Manager, Marketplace

NeweggDiamond Bar, CA

About The Position

Drive seller acquisition for assigned segments by identifying high-potential merchants and executing onboarding and engagement programs that grow active sellers and assortment. Own segment-level performance against GMV, active-seller, and operational targets, contributing to the Marketplace P&L and reporting results to senior leadership. Manage day-to-day marketplace operations - listing quality, seller support workflows, and performance monitoring - to ensure a competitive and scalable experience. Build and nurture seller relationships, using data to expand assortment, improve sell-through, and lift the performance of strategic and high-potential sellers. Support partnership and commercial discussions, preparing analysis and recommendations and negotiating standard terms within approved guidelines. Implement and improve processes for partner onboarding, support, and performance tracking, raising operational efficiency and consistency. Collaborate cross-functionally with Category Management, Merchandising, Marketing, and Operations to execute growth initiatives and remove blockers. Lead, coach, and develop a team of marketplace specialists and associates, setting clear goals and building a data-driven, accountable culture.

Requirements

  • Bachelor's degree in Business, Marketing, Economics, or a related field, or equivalent practical experience.
  • 7+ years of experience in e-commerce marketplace management, business development, category management, or platform operations.
  • Track record of owning measurable growth or operational targets and delivering results.
  • Experience managing or mentoring team members and leading cross-functional initiatives.
  • Strong commercial and analytical skills, with comfort using data to drive decisions and report on performance.
  • Solid understanding of online marketplace ecosystems, seller engagement, and platform operations.
  • Excellent communication, negotiation, and stakeholder-management skills.

Nice To Haves

  • MBA or equivalent advanced training.
  • Experience with cross-border trade or global e-commerce expansion.
  • Familiarity with marketplace technologies, seller tools, and analytics platforms.
  • Experience partnering with payments, logistics, or marketing partners to extend platform capabilities.

Responsibilities

  • Drive seller acquisition for assigned segments by identifying high-potential merchants and executing onboarding and engagement programs that grow active sellers and assortment.
  • Own segment-level performance against GMV, active-seller, and operational targets, contributing to the Marketplace P&L and reporting results to senior leadership.
  • Manage day-to-day marketplace operations - listing quality, seller support workflows, and performance monitoring - to ensure a competitive and scalable experience.
  • Build and nurture seller relationships, using data to expand assortment, improve sell-through, and lift the performance of strategic and high-potential sellers.
  • Support partnership and commercial discussions, preparing analysis and recommendations and negotiating standard terms within approved guidelines.
  • Implement and improve processes for partner onboarding, support, and performance tracking, raising operational efficiency and consistency.
  • Collaborate cross-functionally with Category Management, Merchandising, Marketing, and Operations to execute growth initiatives and remove blockers.
  • Lead, coach, and develop a team of marketplace specialists and associates, setting clear goals and building a data-driven, accountable culture.
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