Marketplace Growth Manager

Solutions 2 GO•Louisville, KY

1d•Onsite

About The Position

Solutions 2 GO is a premier global distributor of video game products with operations in 19 countries across North, Central, and South America, and partnerships extending to Europe, Africa, Australia, and Asia. The company represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA, and is the exclusive distribution partner for Sony PlayStation in Latin America. Solutions 2 GO is recognized for its leadership, processes, and partnerships, providing flexible and dynamic distribution solutions. They are seeking achievers who are committed to achieving business results and fostering a great company culture. The Marketplace Growth Manager is a high-visibility, builder role central to Solutions 2 GO’s marketplace and ecommerce business across the US and Canada. This individual will act as both a strategic contributor and a hands-on operator, responsible for developing the tools, processes, and partnerships necessary to scale marketplace growth, while also managing day-to-day performance across key channels. The role is highly cross-functional and involves direct interaction with customers and vendors, serving as a primary point of contact for negotiations related to pricing, terms, and commercial agreements. The Marketplace Growth Manager will be an internal subject matter expert on marketplace operations and play a foundational role in enhancing Solutions 2 GO’s marketplace capabilities.

Requirements

5+ years of experience in ecommerce, marketplace operations, or digital account management
Hands-on experience managing listings and catalogs on major marketplaces (Amazon, Walmart, Best Buy, Target, or similar)
Experience negotiating commercial agreements, pricing, or vendor partnerships
Bachelor’s degree preferred or equivalent experience
Strong financial and commercial acumen (pricing, margin, profitability analysis)
Proficiency in Excel/Google Sheets
Working knowledge of marketplace compliance, content standards, and fulfillment models
Experience using CRM systems for account tracking and reporting
Ability to manage multiple projects and priorities in a fast-paced environment
Builder mindset; thrives in 0→1 environments and ambiguity
Strong communication and negotiation skills in vendor and customer settings
Self-directed, resourceful, and highly accountable for outcomes
Comfortable influencing cross-functional stakeholders without direct authority
High urgency and execution focus
Ability to travel periodically to offices, fulfillment centers, and partner locations
Successful completion of a background check (criminal background check, credit check, employment verification, education verification, and driver’s abstract review)

Nice To Haves

Experience with marketplace management platforms; Rithum strongly preferred
Experience in consumer electronics distribution, ecommerce, or marketplace environments is an asset
Familiarity with BI tools a plus

Responsibilities

Own end-to-end product setup and listing execution across US and Canadian marketplaces (Amazon, Walmart, Best Buy, Target, and others).
Lead onboarding and integration of new vendors, products, and marketplace channels.
Ensure accuracy and compliance of all listing content, including titles, images, product attributes, shipping data, and regulatory requirements.
Monitor listing health, suppressed listings, and policy compliance; proactively resolve issues impacting performance or visibility.
Partner with vendors to collect and manage complete product data sets (pricing, dimensions, identifiers, imagery, compliance details).
Coordinate fulfillment setup with internal Operations teams based on channel requirements.
Serve as a key point of contact for marketplace vendors and platform partners across North America.
Negotiate pricing, commercial terms, promotional placements, and partnership agreements.
Conduct regular business reviews with vendors, communicating performance insights, risks, and growth opportunities.
Identify and execute vendor monetization opportunities (e.g., advertising programs, promotions, value-added services).
Manage commercial processes such as price protection, MDF, and account-specific agreements in collaboration with Finance.
Maintain active relationships with marketplace platforms, ensuring strong account health and program participation.
Support execution of marketplace strategy across all channels, translating strategic priorities into actionable plans.
Identify and evaluate growth opportunities by channel, category, and vendor; drive implementation of approved initiatives.
Contribute to pricing and promotional strategy, balancing growth, profitability, and competitiveness.
Support assortment strategy decisions (what to carry, where, and why), with input on margin, brand, and customer experience considerations.
Monitor marketplace trends, competitor activity, and platform changes to inform strategic direction.
Build and document scalable workflows, SOPs, and operational tools to support marketplace growth.
Track and report on core KPIs including revenue, sell-through, listing health, account performance, and fulfillment metrics.
Develop and maintain pricing and margin models that account for marketplace fees, logistics, and profitability targets.
Analyze performance data to identify root causes and drive continuous improvement across listings, pricing, and operations.
Own recurring reporting, including weekly performance updates and forecast alignment by channel and product line.
Provide actionable insights to support inventory planning and purchasing decisions.
Act as the internal subject matter expert for marketplace operations, systems, and best practices.
Collaborate closely with Vendor Services, Finance, Operations, IT, Sales, and Customer Support.
Represent the Marketplace team in cross-functional meetings, escalating risks, decisions, and opportunities as needed.
Drive process improvements that increase efficiency, accuracy, and scalability across the business.
Participate in trade shows, partner meetings, and industry events as required.