Marketing Technology and Operations Specialist
About The Position
At Vituity, you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.
Requirements
- Bachelor’s degree in Marketing, Information Systems, Business, or related field required.
- 2-5 years of experience required.
- Emphasis on organization, technology aptitude, and process improvement rather than deep platform expertise.
- Technically savvy with the ability to quickly learn and support marketing technology platforms, tools, and systems; will be trained to use platforms including but not limited to Marketo, Salesforce, MCI, Meltwater, Cvent, Monday.com; experience in exact tools not required
- Strong understanding of marketing operations processes, including campaign execution, audience segmentation, data management, reporting, and workflow optimization
- Ability to identify process improvements, create efficiencies, and support consistent adoption of marketing technologies and best practices
- Detail oriented, proactive, and able to manage multiple projects, priorities, and deadlines in a fast-paced environment
- Strong organizational, project management, documentation, and time management skills
- Excellent communication, collaboration, follow-up, and teamwork skills with the ability to support users and cross-functional partners
- Ability to create and maintain process documentation, standard operating procedures, and platform resources
- Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Responsibilities
- Supports the administration, organization, and day-to-day operation of marketing technology platforms, including Marketo, Salesforce, MCI, Meltwater, Cvent, Monday.com, Optimizely, and related tools.
- Maintains process documentation, standard operating procedures, and platform resources.
- Assists with identifying and implementing platform and workflow improvements to increase efficiency, usability, and adoption.
- Coordinates user access, permissions, and basic platform administration.
- Provides user support and training assistance to encourage platform adoption and consistent use of best practices.
- Maintains vendor, contract, and platform inventory documentation.
- Supports data management activities, including data validation, normalization, list maintenance, system hygiene, and adherence to established data governance standards.
- Compiles and organizes marketing performance data to support reporting, trend analysis, and optimization efforts.
- Assists with the development and maintenance of reports and dashboards that provide visibility into key marketing performance metrics.
- Assists with list preparation, URL creation and maintenance, tracking setup, and other marketing production activities.
- Provides project coordination support by maintaining schedules, trackers, documentation, and status updates.
- Supports the testing, deployment, and maintenance of marketing assets, including emails, forms, landing pages, and digital content.
- Performs quality assurance reviews to verify the accuracy of links, content, assets, and platform configurations prior to launch.
Benefits
- Monthly wellness events and programs such as yoga, HIIT classes, and more
- Trainings to help support and advance your professional growth
- Team building activities such as virtual scavenger hunts and holiday celebrations
- Flexible work hours
- Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service)
- Generous paid time off starting 3-4 weeks’ annually
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP and travel assistance included
- Wellness program
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
- Annual corporate Success Sharing bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
