Marketing Support Administrator

SERVPRO of Marietta West•Powder Springs, GA

7d•$17 - $19•Onsite

About The Position

SERVPRO of Marietta West is seeking a Marketing Support Administrator who is comfortable meeting new people, has excellent communication skills, and is a serious multi-tasker. The ideal candidate is self-motivated, proactive, experienced, enjoys providing superior service, and loves taking ownership. This role involves making a difference each day by helping to make fire and water damage "Like it never even happened".

Requirements

Two years’ experience with sales and marketing support
Superb customer service, administrative, and verbal and written communication skills
Working knowledge of current business software technologies is required
Excellent organizational skills and strong attention to detail
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Experience in the commercial cleaning and restoration or insurance industry is desired

Responsibilities

Provide sales and marketing administration including referral source follow-up and database management
Create reports and gather data on job leads and online performance
Manage and grow social media accounts across multiple locations and platforms, including Facebook, Instagram, and other emerging platforms
Create, coordinate, schedule, and publish engaging social media content
Develop content that highlights our employees, customers, community involvement, projects, company culture, and accomplishments
Maintain a consistent and professional brand voice across all locations and platforms
Support marketing campaigns, promotions, events, and community activities
Attend company and community events to capture photos, videos, and content
Coordinate marketing materials and promotional efforts
Monitor engagement, trends, and performance and make recommendations for improvement
Track social media and marketing results and look for ways to increase reach and engagement
Work closely with leadership and the sales team to support overall marketing goals
Stay current with social media trends, algorithms, tools, and best practices
Manage multiple priorities, locations, platforms, and deadlines without losing attention to detail